Find & Apply For Teller Jobs in Forest Lake, Minnesota

Title :

AVP Universal Banker III Availability :

Monday - Friday; 8:00 a.m. - 5:00 p.m.

FLSA :

Exempt Location :

This position is based at the Forest Lake branch

Department :

Retail Reports To :

Branch Manager Category :

Full Time Date :

August 2026 $1,000 Sign-On Bonus Available! New hires who successfully complete their first 30 days of employment are eligible to receive a $1,000 sign-on bonus. About First Resource Bank First Resource Bank is built on three core values: providing unequalled service, having a team approach and making a positive impact in the communities we serve. By implementing these simple tenets, the organization has experienced growth and an expanding client base. Primary Duties Provide exceptional client service that aligns with First Resource Bank's Client Experience Service Standards policy Assist the Branch Manager in the supervision of the Universal Bankers and the day to day branch operations as well as maintain customer transaction workflow Perform transaction overrides and support Universal Bankers as a backup of their assigned duties Answer customer information requests (in person and phone) including but not limited to; product and service information, account balance inquiries, electronic banking troubleshooting, wire transfers, stop payments, address changes, debit card limit exceptions, telephone transfers Assist customers with loan application inquiries, gather required documentation, and support the lending process in accordance with established bank policies and procedures Build customer relationships by maintaining a thorough knowledge of bank products and services and providing appropriate recommendations towards customers Open and maintain accounts including but not limited to; consumer and business checking and savings accounts, IRA's, Heath Savings, Debit Cards, Cash Management products and comply with established internal policies and procedures Oversee the branch cash limits and teller balancing; prepare and maintain Fed Cash shipments Assist Branch Manager with staff scheduling; work with other Branch Managers to be sure adequate staff coverage is maintained at all locations Resolve branch offages and customer complaints, overcome customer concerns related to account transactions Maintain branch security logs, verifications and perform teller cash audits as assigned by Branch Manager Assist the Branch Manager with all aspects of customer service, operations and other administrative duties as assigned Greet and welcome clients; direct them to the appropriate bank staff or department Oversee and maintain teller and lobby areas: keep them clean and supplied with drinks, snacks, bank brochures and other supplies Process teller transactions accurately and efficiently while complying with regulated bank policies, authority matrix and other procedures Balance cash drawer and vaults daily as assigned; abide by teller policy and branch cash limit requirements Process and distribute incoming mail; prepare outgoing mail for pickup Minimum Requirements Excellent verbal communication skills Trustworthiness and the ability to act with integrity Thorough understanding of customer service High school diploma or equivalent Please direct questions, and resumes to Kirsten Zuppan, HR Coordinator, at kzuppan@myfrbank.com. First Resource Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, national origin, veteran or disability status.

Job Type:

Full-time Pay:

$45,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person