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Grand Rapids State Bank
Teller
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Job Description
Grand Rapids State Bank is seeking a Teller to provide customers with services for a variety of routine banking transactions, including deposits, withdrawals, certificates of deposit, etc. To perform this job successfully, the individual must be able to satisfactorily perform each essential duty listed below: Process transactions for customers Evaluate customer needs and process transactions accurately, promptly and courteously Verify all cash that is deposited, exchanged or disbursed Verify identity of all customers before providing account or balance information or disbursing cash Maintain accurate customer records Process night and drop off deposits Thoroughly understand and adhere to the Bank's customer service expectations Process monetary and non-monetary transactions on customer accounts, including loans, checking and savings accounts and certificates of deposit Operate and balance coin machine Seek opportunities to provide additional bank services to all customers Develop professional and friendly relationships with customers Initiate sales or referrals by identifying customer needs and recommending appropriate products and services Learn bank products and services to properly direct customers to appropriate department or bank representative Provide customers with updated information and/or brochures Refer an average of at least six customers per month to other departments for services and products Maintain cash drawer following bank policy Balance drawer regularly and show all work on tape Conduct end of day balancing of cash drawer to ensure accuracy of all transactions Maintain adequate cash and coin supply Verify all cash bought and sold to vault Investigate and resolve drawer offages Perform other duties as directed by management