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Finance
Teller
Joplin, MO

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PINNACLE BANK

Teller II New Accounts

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Job Description

Salary Confidential

Position range in Joplin, MO-KS Metropolitan Statistical Area $14.91 - $17.92 Per hour Teller II New Accounts

PINNACLE BANK
Occupation:

Tellers

Location:

Joplin, MO - 64801

Job Type:

Regular, Part Time (Less than 30 Hours), Permanent Employment, Day Shift

Posted:

09/24/2026

Positions available: 1

Source:

MoJobs

Web Site:

MoJobs

Onsite /

Remote:

Work onsite all of the time

Updated:

09/24/2026

Expires:

11/23/2026

Job #: 13825876

Job Requirements and Properties

Help for Job Requirements and Properties. Opens a new window. Work Onsite

Full Time Education

High School Diploma or Equivalent Experience

30 Month(s) Schedule

Part Time Job Type

Regular Duration

Permanent Employment Hours

20 Hours Per Week Shift

Day Shift Benefits

Job Description

Help for Job Description. Opens a new window. Provides quality service by assisting customers accurately and efficiently, and develops long term customer relationships. Oversees the receiving and paying of money to bank customers, and ensures that accurate record keeping of deposits and withdrawals, negotiable instruments, and other bank transactions is maintained. Performs a broad variety of customer service and sales activities, such as assisting walk-in customers as well as telephone customers with account problems and questions. Performs duties, which include selling and opening new accounts, closing accounts, and advising customers on all bank services.

Apply online:

https://www.pinnbank.com/careers

Hours Needed/Additional Details:

Schedule is Monday - Friday 12-6 and Saturdays from 8:45am-12:15pm, approximately 3 Saturdays per month. Shift times will vary slightly based on operational needs. The ideal candidate is self-motivated, customer-focused, and passionate about building lasting relationships. They take pride in delivering a well-rounded banking experience—providing transactional support while also working collaboratively to connect customers with financial solutions that support their goals and strengthen our community.

RESPONSIBILITIES AND DUTIES
  • Performs all regular teller duties including accepting deposits, cashing checks, and perform various customer service related duties.
  • Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services.
  • Receives, researches, and resolves customer inquiries regarding checking and savings accounts.
  • May do account and card maintenance such as change address, order or hot card cards.
  • Prepares holds on deposits.
  • Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
  • Performs operational duties as required, which may include: vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.
  • Responsible for opening and closing individual and commercial deposit accounts. Must obtain appropriate BSA information and business documents for account opening.
  • Prepares all paperwork and assists the customer in signing the documents.
  • Strives to achieve sales goals by being a knowledgeable resource on products and services available to customers.
Performs various customer service duties:

Answering phone calls and assisting walk-in customers

Initiating customer research

Processing check orders

Closing accounts

Processing customer account printouts

Sorting daily mail

Assisting with NSF, Non-post, and collections

Assisting customer with Safe Deposit Boxes

Deposit verification for credit purposes

12. Responsible for maintaining customer accounts including deposit accounts, CDs, Health Savings Accounts, IRAs, and other retail banking products.

13. Performs other related duties as assigned by management.

14. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends).

KNOWLEDGE, SKILL AND ABILITIES

Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.

Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.

Skill in communicating with clients and co-workers in courteous and professional manner. Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.

Skills in effectively listening to customers and making appropriate referrals.

Ability to maintain a high level of confidentiality.

Ability to perform customer service duties and provides leadership and guidance to subordinate members of the department in the areas of phone and in-person inquiries, conducting customer research, cash and check handling, and effectively making appropriate customer referrals to other bank staff.

Ability to ensure that appropriate efficiency, accuracy, and customer service is provided to customers to ensure that the bank's goals of meeting the customers needs is being met.

Ability to demonstrate accuracy and efficiency in a fast-paced environment.

Ability to function as a team player.

Ability to perform any other duties/projects as assigned by management.

EDUCATION AND EXPERIENCE

High school graduate or equivalent. A minimum of 30 months of prior banking experience is generally expected.

Cash handling and customer contact experience preferred.

Benefits

  • Health Insurance
  • Dental Insurance