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Now viewing: Teller (Full & Part-Time)
TU
Toledo Urban Federal Credit Union
Teller (Full & Part-Time)
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Job Description
Teller (Full & Part-Time) Toledo Urban Federal Credit Union Toledo, OH Job Details Part-time | Full-time From $15 an hour 14 hours ago Qualifications Computer operation Customer communication Interpersonal skills Customer service Basic math High school diploma or GED Attention to detail Organizational skills Computer skills 10 key typing Cash handling Banking Banking regulatory compliance Full Job Description
MEMBER SERVICES - TELLER
Job Overview TUFCU Member Services - Tellers is a position that requires a perceptive person who can relate to individuals at all levels. As unique situations present themselves, the individual must be sensitive to Credit Union needs, member and employee goodwill, and the public image of our institution. In this position, ideal candidates will exhibit excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both members and fellow employees. Candidates will also show an ability to work in a fast-paced environment, will handle a high pressure and stress atmosphere and show the ability to make sound decisions. This may include making on-the-spot decisions regarding member transactions. Responsibilities of Member Services- Teller- Serves members by completing account transactions.
- Provides account services to members by receiving deposits and loan payments, cashing checks, issuing savings withdrawals.
- Answers questions in person or on telephone and refers members to other credit union services, as necessary.
- Cross-sells credit union products by answering inquiries, informing members of new services and product promotions, ascertaining member's needs, and directing members to a branch representative.
- Maintains member confidence and protects credit union operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
- Must be a team player Qualification for Member Services- Teller
- High school diploma, GED, or equivalent
- Six months consecutive customer service experience in financial services, retail sales, or a goal- oriented environment preferred
- Prior supervisory or management experience a plus
- Competence with computers, telephone, 10-key calculator and other office machinery.
- Mathematical skills.
- Strong communication & organizational skills.
- Detail oriented, high degree of accuracy.
- Familiar with retail banking regulations and teller roles and responsibilities relating to each.