Find & Apply For Teller Jobs in Cookeville, Tennessee

JOB DESCRIPTION

Receive and process checking and savings deposits Cash checks: verify endorsement, receive proper identification and ensure validity Place holds on checks when necessary Process savings withdrawals Process loan payments Issue official checks and cash advances Balance cash drawer daily Respond to customer inquiries as appropriate Answer in-coming phone calls as needed Open various accounts including checking and savings accounts, IRAs, certificates of deposit and money market accounts. Provide customers with information on deposit accounts, rates, service charges, restrictions, internet banking, safety deposit boxes, and other relevant account information Prepare paperwork for opening new accounts, order checks and ATM/debit cards, provide starter checks, and start cards Resolve customer complaints and inquiries regarding a variety of issues, requests, and discrepancies related to account balances, monthly statements, check holds, overdrafts, service charges, new account numbers, starter checks, and online banking Resolve debit card disputes for customers Accept and place stop payment requests and follow-up on related paperwork Assist customers in balancing their statements when needed

KNOWLEDGE, SKILLS AND ABILITIES

Excellent customer service skills Mathematical skills High degree of accuracy In-depth knowledge of all bank deposit products and policies Ability to work in a fast-paced environment Ability to work well under pressure Strong communication skills Work Remotely No Schedule (will vary on occasion): Monday

•

Friday:

8:00 a.m.

•5:00 p.m.

Saturdays Required:

8:45 a.m.

•12:15 p.m. every 6-8 weeks

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Retirement plan Vision insurance

Education:

High school or equivalent (Required)

Experience:

Customer service: 1 year (Required) Cash handling: 1 year (Required)

Banking:

1 year (Required)

Work Location:

In person