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Member Relations Rep Supervisor - Vidor DuGood Federal Credit Union Vidor, TX Job Details Full-time 1 day ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Opening bank accounts Cash vault procedures Managing teams in a customer support role Balancing cash drawers Counting cash Processing cash transactions Supervising experience Loan processing Full Job Description Make a Difference Where It Matters Most at DuGood Federal Credit Union We're looking for a friendly, organized, and people-loving Member Relations Supervisor to join our team and lead with purpose. If you're passionate about helping others, thrive in a fast-paced environment, and want to be part of a credit union that genuinely cares about its members and its people this could be your next great opportunity.

What You'll Do:

At DuGood, we don't just handle transactions we build relationships. In this role, you'll supervise and support a team of Member Relations Reps (our awesome Tellers!) while also rolling up your sleeves to serve our members directly. You will lead by example with outstanding service and professionalism Help your team grow through coaching, training, and performance reviews Jump in on day-to-day branch activities like opening accounts, processing loans, and making sure the vault is in exceptional shape Handle complex transactions and occasional challenges with a calm, helpful spirit A heart for service, a head for problem-solving, and a calm presence under pressure

What You Bring:

Experience as a teller (vault/head teller experience!) Past supervisory experience A warm, can-do attitude and genuine desire to help people The ability to stay cool under pressure and manage multiple priorities A keen eye for details and a head for problem-solving If you know your way around member services, check approvals, and juggling a variety of tasks this job is right up your alley. Why DuGood? We're more than just a place to work. We're a place to grow, give back, and do good together. At DuGood, you'll be part of a supportive, purpose-driven team that believes in financial empowerment and putting people first. That includes our members and our employees. Ready to take the next step in your credit union career? We'd love to meet you. Apply now and help us continue making lives better one member at a time.

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Experience:

supervisory expereince: 1 year (Required)

Teller:

1 year (Required)

Work Location:

In person