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Member Service Associate (Teller) | Clark County Columbia Credit Union - 3.3 Vancouver, WA Job Details Full-time $19.50 - $20.00 an hour 18 hours ago Benefits Paid holidays Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance 401(k) matching Paid sick time Qualifications Retail customer service procedures Customer communication Customer relationship building Retail store experience Computer skills Retail sales Full Job Description Make Life Better for Members, Communities, and Your Career ____________________________________ Why Join Columbia Credit Union? At Columbia Credit Union, we're more than a financial institution. With over 100,000 members, $2.5 billion in assets , and a long-standing reputation for community impact, we're dedicated to helping people achieve financial wellness while creating meaningful careers for our employees. If you're passionate about customer service, enjoy helping people solve problems, and thrive in a fast-paced environment, this is a great opportunity to grow your career in banking and financial services. Pay & Perks $19.50-$20.00/hour Performance-based incentives available 11 paid holidays 100% employer-paid Medical, Dental & Vision for employees 401(k) with 100% match up to 6% contribution Generous PTO, paid sick time, and extended sick leave Tuition Reimbursement Check out more of our benefits here! (https://www.columbiacu.org/careers/) What You'll Do Deliver exceptional service to members in a branch environment Process financial transactions accurately and efficiently Assist members with account maintenance and service requests Identify member needs and recommend banking products and services Educate members on digital banking tools and self-service options Refer members to mortgage, insurance, and investment specialists when appropriate Maintain compliance with banking regulations, security procedures, and credit union policies Participate in training, branch initiatives, and team projects Check out the full Job Description Here! (https://articulateusercontent.com/rise/courses/I2ptcJNHxrS5pax_ojogJMA1EiOREJ6U/fiy7nhqAVmVP6u4l.pdf)

Schedule:

Full-time availability required Monday-Friday and Saturdays as scheduled. Flexibility to work at all Columbia Credit Union branch locations throughout Clark County is required. Must-Have Qualifications 1+ year of retail, public facing customer service. Strong communication and relationship-building skills Ability to multitask and manage detailed work in a fast-paced environment Proven ability to meet goals and deliver outstanding customer experiences Comfortable learning and using multiple technology systems Team-oriented with a positive, professional attitude Reliable attendance and schedule flexibility, including Saturdays ____________________________________________ Columbia Credit Union follows all required

COVID 19

health protocols Equal Opportunity Employer/AA Must be 18 or older to apply Experience Required 1 year(s): Retail Customer Facing Experience Education Preferred High School or better

Skills Required Customer Service Computer Skills Preferred Cash Handling Sales Behaviors Required Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Enthusiastic:

Shows intense and eager enjoyment and interest

Dedicated:

Devoted to a task or purpose with loyalty or integrity Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.