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As a Care Management Processor, you will provide essential non-clinical administrative support to the care management function. Your contributions will be vital to interdisciplinary team efforts, ensuring the integrated delivery of care across the continuum and supporting the overarching strategy for quality and cost-effective member care. What You'll Do as a Care Management Processor Provide administrative support for care management, including case assignment, member screening, and scheduling. Process correspondence, perform data entry, and offer telephone and clerical support to the care management team. Facilitate initial review of assigned case levels and assist in case management assignments. Review data to identify member needs and implement care plans under the care manager's direction. Schedule member visits with care managers as required. Screen members according to Molina policies and assist care management staff in identifying appropriate services. Coordinate required member services in line with the member's benefit plan. Promote internal and external communication to enhance care management service effectiveness. Process member and provider correspondence. Handle 100% inbound calls in a call centre environment. What We Offer Competitive benefits and compensation package What We Offer Molina Healthcare offers a competitive benefits and compensation package to its employees. Who We're Looking For We are seeking a dedicated Care Management Processor with at least one year of administrative support experience in a healthcare setting, or an equivalent combination of education and experience. The ideal candidate will possess strong attention to detail, excellent problem-solving abilities, and proficiency in Microsoft Office. You should also demonstrate outstanding customer service, time-management, and organizational skills, coupled with strong verbal and written communication. A Certified Medical Assistant (CMA) certification is a plus. At least 1 year of administrative support experience in healthcare, or equivalent. Strong attention to detail. Proven problem-solving skills. Working knowledge of Microsoft Office (Outlook, Word, Excel) or comparable software. Excellent customer service skills. Strong time-management and organizational skills. Strong verbal and written communication skills. Proficiency in Microsoft Office suite/applicable software programs. Certified Medical Assistant (CMA) is preferred. Why Join Our Team? Purpose-driven culture focused on helping underserved communities Strong sense of meaning and purpose in your work Values integrity, accountability, and teamwork Collaborative and supportive colleagues Support Integrated Care as a Care Management Processor Join Molina Healthcare as a Care Management Processor and play a vital role in supporting integrated care delivery. This full-time position in El Paso, Texas, offers competitive hourly pay and the opportunity to contribute to quality, cost-effective member care.