Happy Light Dental is looking for an experienced, patient-focused Treatment Coordinator to join our team. You will guide patients through their treatment journey — presenting treatment plans, handling insurance and financial arrangements, and following up to make sure patients get the care they need. This role is a key link between our clinical team and our patients.
Schedule:
Thursday:
8:00 AM
- 5:00 PM
Friday:
8:00 AM- 3:00 PM
- Every other
Saturday:
8:00 AM
•
Wednesday and Sunday:
closed
Responsibilities:
- Present and explain treatment plans to patients with confidence and professionalism
- Verify dental insurance benefits and prepare accurate financial estimates
- Review financial arrangements with patients; discuss payment and financing options
- Collect patient portions at the time of service and process payments
- Follow up with patients on unscheduled treatment to promote case acceptance
- Coordinate patient scheduling and help keep provider schedules productive
- Maintain accurate patient records and documentation, ensuring HIPAA compliance
- Serve as a liaison between the clinical team and front office
- Assist with check-in/check-out and front-office operations as needed
Requirements:
- Bilingual English/Spanish —
REQUIRED
- Minimum 2 years of dental front-office or treatment coordination experience
- Strong communication and customer service skills; comfortable discussing finances with patients
- Excellent organizational skills and attention to detail
- Team-oriented and dependable
- High school diploma or
GED Preferred Qualifications:
- Open Dental software experience — highly preferred
- Experience with insurance verification, pre-authorizations, and claims
- Familiarity with third-party financing options (e.g., CareCredit)
- Track record of strong case acceptance
Benefits:
- Paid sick leave (per California law)
- Paid holidays
- Paid time off How to
Apply:
Please apply through Indeed with your current resume. Qualified candidates will be contacted to schedule a brief phone call.
Pay:
$23.00
00 per hour
Benefits:
Paid time off
Work Location:
In person