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Healthcare
Care Coordinator
Hawthorne, CA

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Happy Light Tech LLC

Treatment Coordinator

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Job Description

Happy Light Dental is looking for an experienced, patient-focused Treatment Coordinator to join our team. You will guide patients through their treatment journey — presenting treatment plans, handling insurance and financial arrangements, and following up to make sure patients get the care they need. This role is a key link between our clinical team and our patients.
Schedule:
  • Monday / Tuesday /
Thursday:
8:00 AM
  • 5:00 PM
  • Friday:
    8:00 AM
  • 3:00 PM
  • Every other
Saturday:
8:00 AM
  • 2:00 PM
•
Wednesday and Sunday:
closed
Responsibilities:
  • Present and explain treatment plans to patients with confidence and professionalism
  • Verify dental insurance benefits and prepare accurate financial estimates
  • Review financial arrangements with patients; discuss payment and financing options
  • Collect patient portions at the time of service and process payments
  • Follow up with patients on unscheduled treatment to promote case acceptance
  • Coordinate patient scheduling and help keep provider schedules productive
  • Maintain accurate patient records and documentation, ensuring HIPAA compliance
  • Serve as a liaison between the clinical team and front office
  • Assist with check-in/check-out and front-office operations as needed
Requirements:
  • Bilingual English/Spanish —
REQUIRED
  • Minimum 2 years of dental front-office or treatment coordination experience
  • Strong communication and customer service skills; comfortable discussing finances with patients
  • Excellent organizational skills and attention to detail
  • Team-oriented and dependable
  • High school diploma or
GED Preferred Qualifications:
  • Open Dental software experience — highly preferred
  • Experience with insurance verification, pre-authorizations, and claims
  • Familiarity with third-party financing options (e.g., CareCredit)
  • Track record of strong case acceptance
Benefits:
  • Paid sick leave (per California law)
  • Paid holidays
  • Paid time off How to
Apply:
Please apply through Indeed with your current resume. Qualified candidates will be contacted to schedule a brief phone call.
Pay:
$23.00
  • $27.
00 per hour
Benefits:
Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Dental Insurance