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Care Coordinator
Torrance, CA

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Optimal Care

Triage Coordinator

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Job Description

Triage Coordinator Optimal Care - 3.5 Torrance, CA Job Details Full-time $18 - $22 an hour 1 hour ago Benefits Mileage reimbursement Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Computer operation Copy machines High school diploma or GED Fax machines Faxing Medical terminology Full Job Description Key Responsibilities The Triage Coordinator is responsible for the coordination of all after hours calls, after hours orders, and after-hours communication with on-call provider, patients, facilities, and families for Physician Services. Responsibilities are completed with limited supervision and after hours. This position requires initiative, creative problem resolution, time management, excellent phone and electronic communication skills, service excellence and a desire to work within a practice that centers around and with a geriatric population. In this role you will be responsible for: Communicates significant findings, problems, changes in condition or environment to the primary care providers and other personnel involved with patient care Performs well under stress and in emergency situations Assumes primary responsibility for "after hours" including planning, coordinating, implementing, and assisting with the evaluation of the plan of care for patients, families and facilities Develops and maintains positive working relationships with others. Helps others when needed without necessarily being asked to do so Maintains confidentiality of patient and employee information. Shares information only in accordance with policy Answer telephone calls after hours and responds to any concern or change in patient condition Provides support and direction to agency staff, health care professionals patients, and families related to health care concerns Required Qualifications High School Diploma or GED Minimum one (1) year of experience in medical field, medical office experience or related position Ability to operate computer equipment, Fax and photocopy machines necessary Proficient in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint Knowledge of medical terminology Excellent verbal and written communication skills Desired Qualifications CNA or MA certification preferred Experience with geriatric population and/or caregivers preferred Familiarity with Ethizo EMR preferred
Location Home Office:
One of the following Jackson, MI Kalamazoo, MI Grand Rapids, MI Saginaw, MI Schedule Four 10-hour shifts per week, with an every-other weekend rotation This schedule provides a combination of in-office collaboration during the day and remote work in the evening, along with every other weekend coverage Pay Range $18—$22 USD How We Care for You Mileage Reimbursement Minimum of 3 Weeks Paid Time Off for Full Time Part Time/Per Diem also accrue Paid Time Off Medical, Dental, and Vision Insurance HSA and FSA options including Dependent Care Company paid Short Term Disability Company paid Life Insurance 401(k) with Employer Match Pet Insurance ID and Fraud Protection And more... Optimal C are is where your dedication meets a rewarding career. Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We're committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple
Mission:
Serve Together, Provide Value, and Deliver Exceptional Quality Care. Background Screening Employment is contingent upon the successful completion of a background check. Screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act. Reasonable Accommodations We offer reasonable accommodations throughout the application process, interview stages, and during employment to ensure all team members can thrive. Please reach out to us if you would like to request a reasonable accommodation. Equal Opportunity Employer We believe an exceptional place to work begins with diverse perspectives. We are proud to be an equal-opportunity workplace that prohibits discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance