Find & Apply For Care Coordinator Jobs in Neptune Beach, Florida

EXPERIENCED DENTAL TREATMENT COORDINATOR

Jacksonville Beach, FL | Full-Time | No Weekends $26.00-$28.00 per Hour + Performance Bonus

DO YOU LOVE HELPING PATIENTS SAY

"YES"

TO THEIR SMILES?

Jax Beaches Family Dentistry is looking for an experienced Dental Treatment Coordinator who can confidently educate patients, explain treatment options, navigate insurance and financial arrangements, and guide patients from diagnosis through scheduled care. This role will also work closely with the Appointment Coordinator and provide scheduling support when needed. We are looking for someone who understands that treatment coordination and scheduling go hand in hand — from helping a patient understand why treatment matters to finding the right place on the schedule to make that treatment happen. For more than 30 years, Jax Beaches Family Dentistry has proudly served the community as a privately owned, Complete Health dental practice. Our patients aren't just appointments — they're family.

WHAT YOU'LL DO

✔ Present comprehensive treatment plans with confidence and compassion ✔ Help patients understand recommended treatment, priorities, and next steps ✔ Review insurance benefits and discuss financial and financing options ✔ Coordinate treatment scheduling from diagnosis through completion ✔ Follow up with patients who leave without scheduling recommended treatment ✔ Maintain ownership of unscheduled treatment and help patients move forward with needed care ✔ Process and follow up on insurance claims as appropriate ✔ Collect patient balances and maintain accurate financial records ✔ Collaborate closely with the Appointment Coordinator to maintain an effective, productive schedule ✔ Assist with patient scheduling, rescheduling, confirmations, and schedule changes when additional coverage or support is needed ✔ Cross-train in appointment coordination functions to provide seamless coverage and continuity for patients and the practice ✔ Partner closely with doctors, hygienists, assistants, and the front-office team to create an exceptional patient experience ✔ Build trust and lasting relationships with every patient

WHAT WE'RE LOOKING FOR

We're searching for someone who: ✔ Has at least 2 years of recent Dental Treatment Coordinator or Treatment Planning experience ✔ Has strong dental scheduling experience and understands how to build and maintain a productive provider schedule ✔ Communicates professionally and confidently with patients ✔ Is comfortable discussing treatment costs, insurance, and financing ✔ Is highly organized with exceptional follow-through ✔ Can comfortably move between treatment coordination and scheduling responsibilities as practice needs change ✔ Works collaboratively and does not view responsibilities as "my job versus your job" ✔ Enjoys helping patients move forward with needed treatment ✔ Has experience with dental practice software All applications are reviewed within 24 hours of submission.

PLEASE DO NOT CONTACT THE PRACTICE DIRECTLY

Our team is focused on taking great care of patients throughout the day, so please do not call or visit the practice regarding your application. If you have questions about the position, application process, or interview status, please contact Purciarele Group , who is managing the hiring process on behalf of Jax Beaches Family Dentistry. Qualified candidates will be contacted directly regarding next steps. Equal Opportunity Employment Jax Beaches Family Dentistry is an equal opportunity employer and is committed to maintaining a workplace free of discrimination and harassment. Employment decisions are made without regard to any protected classification under applicable law.

Pay:

$26.00 - $28.00 per hour

Benefits:

401(k) Employee discount Paid time off Uniform allowance

Work Location:

In person