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Required Qualifications:

High school diploma or equivalent required. Certified Medical Assistant (CMA), Licensed Practical Nurse (LPN), Registered Nurse (RN), or equivalent clinical experience preferred. Minimum of one year of experience in a medical office, population health, care coordination, or patient outreach. Knowledge of preventative care guidelines and chronic disease management. Experience using electronic health record (Athenahealth experience preferred). Excellent verbal and written communication skills. Strong customer service and patient engagement skills. Ability to work independently while managing multiple priorities. Proficient with Microsoft Office and basic computer applications. ‍

Preferred Qualifications:

Experience in value-based care or accountable care organizations (ACO). Familiarity with

HEDIS, CMS

quality measures, STAR ratings, and MIPS reporting. Experience with Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM). Bilingual (English/Spanish) preferred.

Knowledge, Skills, & Abilities:

Excellent interpersonal and motivational interviewing skills. Ability to build trust and encourage patient participation in preventative care. Strong organizational and time management skills. Ability to maintain accurate documentation and follow established workflows. Critical thinking and problem-solving abilities. Compassionate, patient-centered approach to care.

Physical Requirements:

Prolonged periods of sitting and computer work. Frequent telephone communication. Ability to occasionally lift up to 20 pounds. In office 2 days per week after training is complete and checked off. ‍This position plays a vital role in improving patient outcomes by increasing access to preventative services, enhancing disease management, and supporting organizational quality and value-based care goals.

Pay:

$17.00 - $22.00 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off

Work Location:

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Find & Apply For Care Coordinator Jobs in Mandeville, Louisiana

Clinical Outreach Specialist