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Healthcare
Care Coordinator
Southwick, MA
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Make a Difference Every Day — Join Our PACE Team At Serenity Care PACE , we keep older adults living safely and independently in the communities they love. Our Program of All-Inclusive Care for the Elderly (PACE) brings together a passionate interdisciplinary team to provide personalized, wraparound care that honors each participant's dignity, preferences, and goals. We're looking for a Home Care Coordinator (HCC) who thrives on building relationships, solving problems, and making sure our participants get the right care in the right place — most often, their own home. What You'll Do As an HCC, you'll be a core member of our Interdisciplinary Team (IDT), bridging the gap between our PACE Center and our participants' homes. Day to day, you'll: Conduct initial, annual, and as-needed nursing assessments to inform participants' plans of care Visit participants in their homes to evaluate physical and social needs and coordinate appropriate supports Develop, update, and close care plans alongside the IDT Coordinate personal care services and ensure full coverage across all cases Serve as the primary liaison with our contracted Home Care Agency Monitor and document homecare services accurately and in a timely way Assist with investigations and resolution of homecare complaints Provide assessments and care at the PACE Center, in participants' homes, and at Assisted Living Facilities Participate in IDT meetings, staff meetings, and in-services What You'll Bring High School Diploma or GED (required) At least one year of experience working with a frail or elderly population Strong written and verbal communication skills Ability to work both independently and as part of a collaborative team Solid computer skills (documentation, scheduling, EHR systems) A reliable personal vehicle (may be required for home visits) Commitment to HIPAA, confidentiality, and professional standards What We Offer A mission-driven team that genuinely values each member's contributions Meaningful, relationship-based work with the population that needs it most [Competitive pay] [Health, dental, and vision insurance] [Paid time off and paid holidays] [Retirement plan / 401(k) with employer match] [Ongoing training and professional development] Physical Requirements This role requires moving throughout the facility and participants' homes throughout the workday. You should be able to lift up to 35 lbs occasionally, 15 lbs frequently, and 7 lbs constantly (with assistance required for anything over 25 lbs). The role involves frequent sitting, standing, walking, and repetitive movements, with occasional bending, reaching, squatting, and kneeling. Important Note on Health Clearance Per CDC Category I exposure guidelines, all HCCs must be cleared for communicable disease and provide proof of up-to-date immunizations prior to providing direct participant care. Ready to Apply? If you're a compassionate, organized professional who wants your work to truly matter, we'd love to hear from you. Apply directly through Indeed — we review applications on a rolling basis. Serenity Care PACE is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and the participants we serve.
Job Type:
Full-time Pay:
$18.00 per hour Application Question(s): Are you able to work on site at our clinic in Springfield, Monday - Friday, 8:30 am - 5:00 pm