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Care Coordinator
Clarkston, MI

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Now viewing: Orthodontic Treatment Coordinator & Office Lead
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SmileCrew Orthodontics

Orthodontic Treatment Coordinator & Office Lead

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Job Description

SmileCrew Orthodontics is looking for an energetic, organized, and growth-minded Orthodontic Treatment Coordinator & Office Lead to become a key part of our Clarkston office. Our Clarkston location is a growing startup orthodontic practice , making this a unique opportunity for someone who wants to do more than simply step into an established office. We're looking for someone excited about helping build a practice, creating an amazing patient experience, developing relationships in the community, and taking real ownership of the office's growth. This is not a traditional Office Manager position focused primarily on managing a team . This is a hands-on role combining treatment coordination, front-office administration, community marketing, and local office leadership. As our Clarkston practice grows and adds additional clinical days, we want this position to grow with it. What You'll Do Treatment Coordination Welcome new patients and create an exceptional first experience Guide patients and families through their orthodontic consultation Present treatment plans, fees, insurance benefits, and flexible payment options Help patients feel comfortable and confident moving forward with treatment Complete contracts and coordinate new patient starts Help turn new patient consultations into starts Maintain organized and timely follow-up with prospective patients Front Office & Administration Answer phones and respond to patient questions and inquiries Schedule and confirm appointments Assist with patient check-in and check-out Collect payments and maintain accurate patient information Help keep our clinical days organized, productive, and running smoothly Handle day-to-day administrative needs for the Clarkston location Communicate closely with regional and company leadership Take ownership of the office and help identify opportunities for improvement Community Marketing & Growth Visit local dental offices, schools, businesses, and community partners Deliver marketing materials and build relationships with referral partners Help coordinate local events and grassroots marketing efforts Follow up with leads and prospective patients Look for creative opportunities to introduce SmileCrew Orthodontics to more families throughout the Clarkston community Who We're Looking For We're looking for someone who is: Warm, outgoing, and genuinely enjoys connecting with people Comfortable discussing treatment costs and financial options Confident helping patients make decisions and move forward with treatment Highly organized, dependable, and detail-oriented Self-motivated and comfortable working independently Proactive and willing to take ownership Comfortable getting out into the community and building relationships Positive, professional, and team-oriented Able to balance patient care, administrative responsibilities, and marketing Excited by the opportunity to help grow a startup practice Interested in growing into greater leadership responsibility as the practice expands Orthodontic or dental experience is strongly preferred. Previous experience as a Treatment Coordinator or Dental Office Manager, or in a similar dental front-office position is a plus. Compensation & Opportunity $24.00-$28.00 per hour, based on experience, plus performance incentives. We believe great performance should be recognized and rewarded. This position offers additional earning potential tied to treatment coordination and practice growth. As the Clarkston office continues to grow, there will also be opportunities for increased responsibility and professional growth within SmileCrew Orthodontics. Why SmileCrew? This isn't a position where you'll simply inherit an established routine. You'll have the opportunity to help shape the patient experience, build relationships within the Clarkston community, and directly contribute to the growth of the practice. If you're an experienced dental or orthodontic professional who loves working with patients, enjoys the treatment coordination side of dentistry, takes ownership, and gets excited about helping build something successful, we'd love to meet you.
Pay:
$24.00 - $28.00 per hour
Benefits:
Paid sick time Paid time off Application Question(s): If you joined SmileCrew Orthodontics in Clarkston, what would you bring to the table that would make you the right person to help us grow this practice? Our posted base pay range is $24-$28 per hour, plus performance incentives. Does this range meet your expectations?
Experience:
Orthodontic Treatment Coordinator:
1 year (Required) Ability to
Commute:
Clarkston, MI 48346 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Dental Insurance