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Healthcare
Care Coordinator
Shaker Heights, OH

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RMS Investment Group, LLC

Single Family Office Care Coordinator

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Job Description

Single Family Office Care Coordinator RMS Investment Group, LLC Shaker Heights, OH Job Details Full-time $50,000 - $75,000 a year 17 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Paid time off Employee assistance program Vision insurance 401(k) matching Professional development assistance Flexible schedule Life insurance Referral program Qualifications Nursing Sourcing Medicare Working with seniors Older adults End-of-life care Social Work Care coordination Managing patients as a clinical case manager
Full Job Description Position Summary:
The Family Office Care Coordinator is a trusted advisor to multigenerational family. This role ensures personalized and dignified care across all stages of aging and serves as a liaison between the family, healthcare providers, and care institutions, ensuring seamless integration of services and optimal use of available resources. The preference of the family member determines what coordination is needed to meet their needs.
Key Responsibilities:
Care Management Coordinates appointments and may attend at the request of the family member, ensuring accurate communication between providers and family. Arrange and oversee in-home care, including 24/7 support if needed. Source and evaluate top tier assisted living, memory care, skilled nursing facilities and hospice care. Assist with medical coordination, including chronic illness management and wellness planning. Source and support family members by coordinating care, therapies, rehabilitation and educational resources. Provide guidance and logistical support when a family member is diagnosed with a serious illness. Healthcare System Navigation Source and evaluate medical professionals. Source and evaluate insurance coverage. Advocate for family members within the healthcare system, including Medicare, private insurance, and long-term care policies. Review the medical bills to ensure accurate coding and insurance information before out-of-pocket payments are made. Leverage life insurance and long-term care benefits to optimize care options. Stay current on healthcare regulations, elder care innovations, and best practices. Transition Management
  • Hospitalizations
  • Medical Emergencies
  • Transition from hospital to home
  • Transition from home to long term care
Qualifications:
Degree in Nursing, Social Work, Gerontology, Healthcare Administration, or related field. Minimum 5 years of experience in elder care coordination, preferably in a private or high-net-worth setting. Deep understanding of healthcare systems, elder care, and special needs support. Exceptional organizational, interpersonal, and communication skills. Ability to manage complex, confidential situations with empathy and discretion.
Work Environment:
Hybrid role virtual and in-person support. Flexible schedule with availability based on needs of the family. May require local and out of state travel. Will Do vs
Won't Do:
The Family Office Care Coordinator serves as a trusted advisor, advocate, and coordinator of care. Services are provided based on the preferences, goals, and needs of each family member while maintaining professional boundaries and ensuring the highest standards of care coordination.
Pay:
$50,000.00 - $75,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Tuition reimbursement Vision insurance
Work Location:
Hybrid remote in Shaker Heights, OH 44122

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans