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Clinical Data Systems Specialist
Johnson City, TN

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Now viewing: Clinical App Analyst (8a-5p) Pop Health- HB/PB, Cadence, Prelude, Grand Central- Johnson City, TN
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Ballad Health

Clinical App Analyst (8a-5p) Pop Health- HB/PB, Cadence, Prelude, Grand Central- Johnson City, TN

Job Description

Job Description:
We're seeking experienced Epic professionals with certifications to help drive innovative healthcare technology solutions. Join a collaborative team where your expertise will make a direct impact on patient access, revenue cycle, and operational excellence. Hospital Billing (HB), Professional Billing (PB),
Cadence, Prelude, or Grand Central Summary:
Maintain regular communication with vendor representatives
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues
  • Investigate end users' preference while making build decisions
  • Analyze business operations as they relate to build decisions
  • Analyze new functionality in releases to determine how it should be used
  • Review software, coordinate and test updates.
  • Review and test each new release.
  • Analyze data conversion needs.
  • Ensure that data coming across an interface meets the business need
  • Follow established policies and procedures for System.
  • Troubleshoot problems and questions from end users.
  • Responsible for timely management of all assignments, including ticket management and maintaining an up to date status in tracking system.
  • Tracks time to work efforts assigned and maintains time card appropriately.
  • Must execute text plans/scripts and provide input to maintain accuracy while keeping the content current.
  • Engages with other teams in coordination of work effort.
  • Assist with onboarding and precepting Level I analysts.
  • Act independently and manage meetings as needed.
  • Maintain professionalism in actions and words.
  • Responsible for other duties as assigned.
Requirements:
4 years IT experience with no degree.
  • Health Care experience preferred but not required
  • Expected to achieve software certification based on vendor recommendations and department requirements for application(s) supported within 6 months.
Skills:
  • Demonstrates ability to meet deadlines.
  • Demonstrates the ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
  • Has gained and able to demonstrate in-depth knowledge of the software and how it meets customer needs.
  • Possesses an understanding of computer system capabilities to address process requirements.
  • Ability to integrate process steps and handoffs across disciplines / departments and drive teams to decisions.
  • Skilled at problem solving.
  • Strong communication skills - written and oral.
  • Excellent organizational skills.
  • Skilled in Microsoft Office products.
Work Requirements:
Shift:
Day On Call:
No Weekends:
No Travel Required:
No Travel Shift Details:
8a-5p
City/State:
Johnson City, TN Location:
Ballad Health Corporate