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BH
Ballad Health
Clinical App Analyst (8a-5p) Pop Health- HB/PB, Cadence, Prelude, Grand Central- Johnson City, TN
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What they do
A Clinical Data Systems Coordinator manages clinical data and information systems at a health care organization. Provides technical and administrative support for data systems. Assists system users; may produce clinical data reports.
$91,159 / year median in Tennessee
+27% projected growth
Job Description
Job Description:
We're seeking experienced Epic professionals with certifications to help drive innovative healthcare technology solutions. Join a collaborative team where your expertise will make a direct impact on patient access, revenue cycle, and operational excellence. Hospital Billing (HB), Professional Billing (PB),Cadence, Prelude, or Grand Central Summary:
Maintain regular communication with vendor representatives- Perform in-depth analysis of workflows, data collection, report details, and other technical issues
- Investigate end users' preference while making build decisions
- Analyze business operations as they relate to build decisions
- Analyze new functionality in releases to determine how it should be used
- Review software, coordinate and test updates.
- Review and test each new release.
- Analyze data conversion needs.
- Ensure that data coming across an interface meets the business need
- Follow established policies and procedures for System.
- Troubleshoot problems and questions from end users.
- Responsible for timely management of all assignments, including ticket management and maintaining an up to date status in tracking system.
- Tracks time to work efforts assigned and maintains time card appropriately.
- Must execute text plans/scripts and provide input to maintain accuracy while keeping the content current.
- Engages with other teams in coordination of work effort.
- Assist with onboarding and precepting Level I analysts.
- Act independently and manage meetings as needed.
- Maintain professionalism in actions and words.
- Responsible for other duties as assigned.
Requirements:
4 years IT experience with no degree.- Health Care experience preferred but not required
- Expected to achieve software certification based on vendor recommendations and department requirements for application(s) supported within 6 months.
Skills:
- Demonstrates ability to meet deadlines.
- Demonstrates the ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built.
- Has gained and able to demonstrate in-depth knowledge of the software and how it meets customer needs.
- Possesses an understanding of computer system capabilities to address process requirements.
- Ability to integrate process steps and handoffs across disciplines / departments and drive teams to decisions.
- Skilled at problem solving.
- Strong communication skills - written and oral.
- Excellent organizational skills.
- Skilled in Microsoft Office products.