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Clinical Laboratory Manager
Durham, NC

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Applus+ Laboratories

Laboratory Manager

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Job Description

Laboratory Manager Lab Manager Applus+ Keystone Compliance, a regulatory compliance test, is currently seeking candidates for a Lab Manager position. The successful candidate will possess a strong work ethic, excellent character, and a commitment to producing high-quality work. We are looking for someone who can work independently, is self-motivated, and can manage their time effectively. Position Summar yThe Product Safety Laboratory Manage r is responsible for the technical, operational, and quality leadership of Keystone Compliance's Product Safety testing laboratory. This role ensures accurate, timely, and compliant execution of product safety testing services while maintaining accreditation requirements, developing staff capabilities, and supporting customer success . The Laboratory Manager oversees daily lab operations, manages technical staff, ensures adherence to applicable product safety standards, and works cross‑functionally with sales, quality, and engineering teams to deliver high‑quality testing and certification services aligned with Keystone Compliance's commitment to technical excellence and customer guidanc e. Key Responsibilit iesLaboratory Operations & Technical Oversi ghtLead day‑to‑day operations of the Product Safety laboratory, ensuring safe, efficient, and compliant execution of testing activiti es.

Ensure accurate application and interpretation of applicable product safety standards (e.g., IEC, UL, EN, CSA, and other national/international safety standard s).Review and approve test plans, test setups, and final test reports to ensure technical accuracy and consisten cy.

Oversee equipment utilization, maintenance, calibration status, and capital planning for Product Safety test syste ms. Quality & Accredita tionEnsure ongoing compliance w ith
ISO/IEC 1 7025
requirements as they apply to Product Safety testing activit ies.

Support internal and external audits, including accreditation body assessments and customer aud its.

Collaborate with the Quality Manager to address nonconformances, corrective actions, and continuous improvement initiati ves.

Maintain technical documentation, procedures, and work instructions related to Product Safety test ing. Team Leadership & Develo pmentSupervise, mentor, and develop Product Safety technicians and engin eers.

Assign workloads, manage priorities, and ensure adequate staffing to meet customer commitm ents.

Identify training needs and support technical competency development for laboratory perso nnel.

Foster a culture of safety, accountability, and continuous improvement within the lab. Customer & Business S upportServe as a technical escalation point for customers regarding Product Safety testing requirements, results, and compliance pat hways.

Support Sales and Project Management teams by providing technical input during quoting, test planning, and customer consulta tions.

Participate in customer meetings to clarify requirements, explain test outcomes, and support mitigation strategies when issues arise.

Contribute to service development and process improvements that enhance customer experience and operational effic iency. Safety & Com plianceEnsure laboratory safety procedures are followed at all times, including proper handling of test samples, high‑voltage equipment, and environmental h azards.

Promote and enforce Keystone Compliance's safety policies and best pra ctices. Required Qualif icationsBachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field (or equivalent expe rience). Minimum 5 -7 years of experience in Product Safety testing or a related compliance laboratory envi ronment.

Demonstrated experience interpreting and applying product safety standards (IEC, UL, EN, CSA , etc.).Prior experience workin g in an ISO/IEC 17025-accredited la b oratory.

Proven leadership or supervisory experience in a technical or laboratory setting.

Strong technical writing skills with experience reviewing and approving formal test reports. Preferred Quali ficationsExperience serving as a Technical Manager or acting technical authority under
ISO/I EC
17025.Familiarity with combined Product Safety and EMC testing envi ronments.

Experience supporting customer product mitigations and design consu ltations.

Exposure to multiple industries such as industrial equipment, laboratory instruments, household/commercial appliances, or similar regulated products. Key Co mpetenciesStrong technical judgment and attention to detailEffective people leadership and communicat ion skillsAbility to manage multiple priorities in a fast‑paced lab e nvironmentCustomer‑focused mindset with the ability to explain complex technical concep ts clearlyCommitment to quality, safety, and continuous i mprovement Wh at We OfferOpportunity to lead a critical technical function within a growing compliance and testing o rganizationCollaborative environment with cross‑functional exposure to Sales, Quality, and Engine ering teamsCompetitive compensation a nd benefitsProfessional development and advancement opportunities within Keystone Compliance and the broader Applus+ o rganization Applus+ Laboratories is an equal opportunity employer. We welcome and encourage applications from individuals of all backgrounds and provide accommodations at all hiring stages. If you require accommodations, please let us know in advance. We appreciate all applicants' interest; however, only those selected for an interview will be contacted. No agen cies, please.

Benefits

  • Professional Development
  • Dental Insurance