Find & Apply For Clinical Quality Manager Jobs in Sacramento, California

Chief Clinical Officer

GREATER SACRAMENTO URBAN LEAGUE - 4.4

Sacramento, CA Job Details Part-time | Full-time $100,000 - $276,700 a year 11 hours ago Qualifications Care documentation Medical License Working with individuals with mental health conditions Clinical program risk management Senior leadership Full Job Description The Chief Clinical Officer (CCO) serves as Greater Sacramento Urban League's senior clinical executive, providing organization-wide leadership, clinical governance, quality assurance, safety oversight, and strategic direction for clinical and clinically related services across GSUL. The CCO is not limited to the Youth and Families Center or allcove Sacramento; those programs represent an initial primary work setting within a broader enterprise-wide portfolio. Reporting directly to the CEO, the CCO develops systems capable of supporting new sites, expanded service lines, and partnerships while ensuring evidence-based, trauma-informed, culturally responsive, and legally compliant care. The CCO is the designated senior executive for oversight of clinical components of interdisciplinary and case management initiatives, including managed-care arrangements such as proposed Anthem programs when assigned and when program, payer, licensing, and contract requirements permit. The position ensures appropriate qualified supervision for each service line and coordinates with non-clinical program leadership without assuming that every case management activity requires clinical supervision.

DECISION-MAKING AUTHORITY

Establishes enterprise-wide clinical priorities, standards, workflows, clinical supervision practices, and quality indicators; resolves high-level clinical and operational issues within legal, professional, contractual, and delegated organizational authority. Directs assigned clinical personnel and advises the CEO on hiring, performance, compensation, staffing, and discipline. Significant contractual and financial commitments require executive authorization.

ESSENTIAL DUTIES & RESPONSIBILITIES

Percentages are approximate and may change with organizational needs. The majority of work time is devoted to managing clinical functions and performing executive, supervisory, strategic, analytical, staffing, and quality oversight duties. 1. Enterprise Clinical Services Management & Strategic Leadership (25%) Manage and set strategy for clinical services throughout GSUL, regardless of program, funding source, or physical location. Lead the establishment and expansion of clinical operations for new GSUL sites, service lines, and community partnerships, including readiness, staffing models, workflows, and clinical infrastructure. Align allcove Sacramento clinical operations with allcove model-fidelity requirements while establishing appropriate standards for other GSUL service models. Evaluate organizational clinical capacity, performance, risks, and emerging needs; recommend investments and strategic improvements to the CEO. 2. Staff Management, Supervision & Workforce Development (20%) Direct and evaluate licensed clinicians and assigned clinical or clinically related personnel across GSUL locations; establish workload, scheduling, case-review, and performance expectations. Lead recruitment, onboarding, coaching, performance evaluations, and professional development; recommend personnel actions to the CEO. Ensure that required clinical supervision is provided by appropriately qualified and authorized professionals consistent with applicable professional licensing and program requirements. Assess staffing and supervisory needs as new programs, contracts, and sites are introduced. 3. Clinical Governance, Quality & Model Fidelity (15%) Establish enterprise-wide standards for assessment, care planning, referrals, documentation, confidentiality, continuity of care, and multidisciplinary coordination. Direct quality assurance, chart reviews, utilization and outcome evaluation, audits, corrective action plans, and program-specific model-fidelity activities. Develop scalable policies, protocols, quality dashboards, and clinical documentation systems for existing and future service lines. Maintain readiness for funder, payer, regulatory, accreditation, and other applicable program reviews. 4. Risk, Safety, Compliance & Clinical Decision-Making (15%) Lead clinical risk assessment, crisis response, safety planning, mandated reporting, ethical practice, and escalation to appropriate levels of care. Provide advanced consultation on complex or high-risk clinical matters and review incidents, complaints, and safety concerns. Ensure clinical operations meet relevant licensing, consent, privacy, documentation, payer, funder, and contractual requirements. Establish escalation and oversight pathways for program locations where clinical services are delivered or managed. 5. Integrated Care, Partnerships & Organizational Collaboration (10%) Oversee clinical integration with peer support, family support, workforce development, education/employment, community health, and case management functions while maintaining proper professional and operational boundaries. Serve, when designated and qualified, as the senior executive/program supervisor for applicable managed-care and case management programs, including potential Anthem initiatives, subject to the applicable contractual and regulatory standards. Guide the development of clinical referral pathways and partnerships with managed-care plans, health systems, community organizations, and governmental agencies. Advise the CEO and program leaders on clinical access, new site development, service design, partnerships, and cross-program risks. 6. Case Review, Complex Case Consultation & Clinical Practice (15%) Oversee clinical case review across GSUL services, including treatment planning, documentation, coordination, and follow-through. Provide qualified consultation or supervision for complex, high-risk, or sensitive cases within the scope of the CCO's licensure and credentials. Lead or oversee multidisciplinary case conferences and guide clinical staff on treatment, referrals, safety planning, and level-of-care decisions. Provide direct clinical services when needed for urgent cases, continuity of care, temporary coverage, or other appropriate organizational needs. Use trends from case review and case management oversight to improve staff training, clinical workflows, and service quality. Required Doctoral degree in psychology or medicine (e.g., PsyD, PhD, MD, or DO), with qualifications appropriate to the clinical leadership responsibilities of the position. Active, unrestricted California licensure in good standing as a licensed clinical psychologist or physician (including psychiatrist), together with the education, training, and qualifications required to provide clinical oversight, services, and supervision within the scope of the applicable license. Minimum of 15 years of progressively responsible behavioral health experience, including clinical leadership and personnel management; experience with adolescents, young adults, or community-based populations strongly preferred. Demonstrated experience in assessment, clinical governance, risk management, quality improvement, clinical documentation, interdisciplinary services, and leading multi-site or expanding programs. Availability for periodic evenings/weekends and reliable transportation for local program activities. Preferred Experience leading clinical functions in integrated care, public/community behavioral health, FQHCs, educational institutions, nonprofits, or youth-serving systems. Experience with Medi-Cal/CalAIM, managed-care contracts, case management program oversight, grant-funded services, service expansion, and quality/outcome measurement. Ability to communicate in Spanish, Mandarin, Dari, Pashto, Hmong, or another language of the communities served.

KNOWLEDGE, SKILLS & ABILITIES

Advanced knowledge of evidence-based clinical practice, supervision, ethics, risk management, trauma-informed care, youth development, cultural humility, and health equity. Ability to translate clinical, payer, licensing, contractual, and model-specific obligations into practical scalable workflows across multiple programs and sites. Strong executive leadership, personnel management, clinical consultation, conflict resolution, partnership development, and cross-departmental communication. Proficiency with electronic health records, clinical documentation and quality dashboards, outcome analysis, Microsoft Office, Google Workspace, and related systems.

WORK ENVIRONMENT

The primary work location is the Oak Park / allcove Sacramento site at 2331 Alhambra Boulevard, Sacramento, California. The CCO has organization-wide responsibilities and will work at GSUL headquarters, other existing sites, future locations, and partner/community settings as needed. The position handles sensitive clinical and confidential information and may respond to urgent clinical matters. Reasonable accommodations will be provided to qualified individuals with disabilities. GSUL is an equal opportunity employer and does not discriminate on any basis protected by federal, state, or local law.