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Clinical Nursing Quality Director-Health Centers Fulltime Erlanger Health System

• 3.

4 Chattanooga, TN Job Details Full-time 1 hour ago Qualifications Nursing RN License Safety regulations Large-scale organizational change management Employee relationship building Healthcare infection prevention and control expertise Bachelor of Science in Nursing Bachelor's degree in nursing Nursing Quality assurance experience within healthcare Full Job Description Clinical Nursing Quality Director-Health Centers Fulltime (48518)

• Health Centers Chattanooga, TN Clinical Nursing Quality Director-Health Centers Fulltime Regular
• Exempt
• Full-time
• Standard Hours 37.

5

Description Job Summary:

Provides strategic and operational leadership for nursing and clinical services while overseeing risk management initiatives, clinical quality initiatives, regulatory readiness, and performance improvement. This role is responsible for maintaining high standards of patient care, driving evidence-based clinical practices, clinical staff credentialing, and ensuring compliance with federal, state, and accrediting body requirements. The Director will also play a key role in hiring, training, directing and mentoring staff, stabilizing operations, and implementing quality and risk management improvement strategies during a very critical transitional period. This position is responsible for ECHC nursing and clinical quality. Directs the clinical operations, programs, and activities in the clinical department. Supervises the FQHC clinical nursing staff (approximately 15-20 nurses and/or clinical support staff). Oversee the planning, coordination and direction of patient care activities to maintain the standards of patient care and advise medical staff on matters related to clinical services by performing the following duties personally or through subordinate staff. Maintain facility standards in nursing care and practice in accordance with all regulatory requirements and accreditation standards. The Director of Nursing and Quality is responsible for fostering measurable improvements in the provision of clinical services including the transformation of new health center sites to NCQA certified medical home status (Levels

I, II & III

), all healthcare and community health center quality program standards, and effective clinical integration into the systems of care provided by medical providers for effective care transitions between and among care settings for health center patients. Essential Duties and Responsibilities include the following: 1. Oversees the FQHC Risk Management program to ensure compliance with HRSA regulations and maintain FTCA malpractice coverage. 2. Provide management and leadership to clinical nursing staff and clinical support staff 3. Lead quality assurance, performance improvement, infection control, and risk management initiatives across clinical sites. 4. Monitor clinical quality metrics, root cause analyses, and implement corrective action plans. 5. Ensure compliance with HRSA, Joint Commission, CMS, OSHA, and other regulatory standards. 6. Collaborate with executive leadership, medical staff, and department heads to integrate quality and nursing excellence goals into strategic planning. 7. Oversee risk management, infection control programs, incident reporting systems, and patient experience initiatives. 8. Evaluate nursing workflows, staffing levels, and clinical protocols to optimize outcomes. 9. Lead clinical audits, readiness for regulatory surveys, and accreditation processes. 10. Support and coach nurse managers, charge nurses, and quality teams to build internal capacity 11. Develop and maintain effective relationships with staff, physicians, and other personnel 12. Recruit, hire, train and monitor clinical staff performance. 13. Develop and manage clinical budgets 14. Evaluate staff performance and apply disciplinary action when required Other duties as assigned for the effective management of the health centers.

Qualifications:

RN with active state licensure (BSN required; MSN or DNP preferred). Minimum of 5-10 years of progressive nursing leadership experience. Strong background in clinical quality, risk management, infection control, patient safety, and regulatory compliance. Proven ability to lead during transitions and navigate organizational change. Certification in Healthcare Quality (e.g., CPHQ) or Nursing Administration (e.g., NE-BC) strongly preferred. Experience in acute care, FQHCs, or community-based care.