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Healthcare Administrator
Norfolk, MA

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Norfolk County Dental Care

Patient Coordinator- Private Dentall Office

Job Description

Are you a service‑driven professional who takes pride in delivering five‑star, personalized care to every patient? At Norfolk County Dental Care, we are seeking a Patient Coordinator to be the welcoming face and guiding voice of our office. In this role, you'll ensure every patient feels cared for, supported, and confident from the moment they walk through our doors. If you thrive in a fast-paced environment, communicate with ease, and enjoy helping others navigate their dental care, you may be the perfect fit for our team. What We're Looking For Have a friendly, warm, and confident personality Builds strong relationships with ease and make others feel heard and valued Coachable, organized, and energized by a team who works toward shared goals Exceptional communication skills, both in person and over the phone Professional appearance and poised demeanor Strong attention to detail Comfort learning new systems and workflows Positive attitude and team-oriented mindset 1+ years of dental office experience Eaglesoft experience preferred Key Responsibilities Greet and assist patients with warmth, professionalism, and confidence Answer phones, respond to emails, and coordinate appointment scheduling Ensure smooth daily operations for both patients and clinical team members Collect payments and maintain accurate patient records Maintain a polished, inviting front desk and reception area Anticipate patient needs and elevate their experience Schedule This is a full-time position, offering 32-40 hours per week and providing excellent work-life balance. Regular schedules are available within the following patient care hours: Monday 8am-6pm, Tuesday 8am-7pm, Wednesday 8am-4pm, Thursday 8am-6pm, and Friday 8am-5pm. What We Offer At Norfolk County Dental Care , we invest in our people as much as our patients. You'll enjoy a supportive environment and competitive benefits designed to help you thrive: PTO 401k Vacation Dental benefits Health Stipend Bonus Opportunities Continuing education If you're ready to bring your skills to a supportive and collaborative team, please submit your cover letter and resume today. Qualified candidates will be contacted via email for the next steps in our hiring process. We look forward to welcoming you to the Norfolk County Dental Care!!!
Pay:
$20.00 - $24.00 per hour Expected hours: 32.0 - 40.0 per week
Benefits:
401(k) matching Continuing education credits Employee discount Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health and Wellness Stipends