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Healthcare Administrator
Port Washington, WI

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Dental Insurance Specialist / Patient Coordinator

Job Description

Enjoy the freedom of a thriving, independent dental practice! We're hiring a hybrid Dental Insurance Specialist / Patient Coordinator who loves multitasking, teamwork, and a positive, no-friction workplace. This role combines insurance/billing, financial counseling, and front desk support. Key highlights include a Monday-Thursday schedule, a 401(k) with a 6% match, and paid time off. A full job profile is available upon request.
Role Overview Position:
Dental Insurance Specialist /
Patient Coordinator Schedule:
In office, Monday-Thursday, 8:00 AM - 5:00
PM Core Duties Insurance & Billing:
Verify benefits, calculate copays, submit claims, manage accounts receivable, and resolve denials.
Patient Care:
Present treatment plans, explain financial costs, offer financing, and discuss in-house membership plans.
Front Desk:
Greet patients, answer phones, and schedule appointments as needed.
Requirements & Benefits Experience:
2+ years of dental insurance billing and treatment presentation; proficiency with dental software like Dentrix Eaglesoft or Open Dental.
Pay & Perks:
Competitive starting rate based on experience, 401(k) with a 6% match, paid vacation/sick time/holidays, and medical and dental benefits.
Office & Culture Independent Practice:
Solo doctor-owned office focusing on personal touch and direct communication without corporate constraints or quotas.
Team Atmosphere:
Harmonious, collaborative workplace built on open communication and zero friction.
Environment:
Fast-paced, high-energy days in an upbeat, welcoming, and family-oriented setting.
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Paid time off Parental leave Professional development assistance Retirement plan Application Question(s): How many years of dental insurance verification, line-item ledger billing, and treatment plan presentation experience do you have? 2. Which dental practice management software system(s) are you proficient in (e.g., Dentrix, Eaglesoft, Open Dental), and what is a brief example of a complex coordination of benefits (COB) or billing problem you have successfully resolved?
Work Location:
In person