Find & Apply For Healthcare Project / Program Manager Jobs in Binghamton, New York

Health Insurance Premiums covered 90% by employer Deductible covered 100% by employer The Supportive Services Program Manager provides leadership, operational oversight, and supervision across MHAST's Supportive Services programs, including the Supportive Crisis Residence (SCR), Sunrise Wellness Program, and advocacy-related services as assigned. The Supportive Services Manager is responsible for ensuring the effective day-to-day operation of assigned programs through staff supervision, program coordination, quality assurance, compliance oversight, and participant support. This position promotes a recovery-oriented, trauma-informed approach while ensuring services are delivered safely, effectively, and in accordance with MHAST policies, OMH requirements, and applicable regulatory standards. Program Operations & Service Delivery Oversee daily operations of assigned Supportive Services programs to ensure safe, effective, and participant-centered service delivery. Monitor program flow, referrals, admissions, participation, discharges, and service coordination activities. Ensure assigned programs operate in compliance with agency policies, contractual requirements, and applicable regulatory standards. Support program development, implementation, and continuous quality improvement initiatives. Maintain collaborative relationships with referral sources, community partners, healthcare providers, and stakeholders. Represent MHAST at community meetings, outreach events, and collaborative initiatives as assigned. Administrative Responsibilities Develop and manage staff schedules to ensure appropriate program coverage. Monitor operational expenses, supply needs, and resource utilization. Participate in agency planning initiatives, committees, and organizational projects. Collaborate with agency leadership to support strategic and operational goals.

REQUIRED QUALIFICATIONS

• Bachelor's degree in human services or related field
• Three or more years of experience in human services/program operations (residential setting preferred)
• Two or more years of management/supervisory experience
• Qualify for and obtain NYS Peer Specialist Certification within orientation period
• Valid driver's license and acceptable driving record to drive agency vehicles
• Successfully complete all required background and reference checks
• Complete all state/agency required trainings during orientation period, and annually, as required
• Maintain strict confidentiality
• Support the mission and vision of

MHAST KNOWLEDGE/SKILLS/ABILITIES

• Knowledge of MH/SUD issues facing individuals in the community
• Ability to handle crisis situations, traumatic events, or sensitive circumstances, support and advocate for individuals in crisis
• Knowledge of community resources, services, and systems to assist individuals with SDOH needs
• Understanding and sensitivity to support a diverse client population (race, religion, gender identity, sexual orientation, ethnicity, etc.)
• Knowledge of EMR/EHR systems
• Knowledge of Medicaid/MCO billing
• Knowledge of OMH Regulations
• Knowledge of Microsoft Office Suite (Excel, Word, Teams, etc.)
• Excellent organizational skills, detail-oriented
• Excellent communication skills (verbal, written)

Great Benefits Package:

Health Insurance Premiums covered 90% by employer Deductible covered 100% by employer Shift Differential 401(k) Roth and Traditional with up to a 4% match Health, Dental, and Vision Insurance Paid Time Off

• Vacation and Sick Employee Assistance Program Short Term Disability
• covered 100% by employer Long Term Disability
• covered 100% by employer Life Insurance
• covered 100% by employer

Pay:

From $65,000.00 per year

Work Location:

In person