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Medical Assistant
Gallup, NM

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New Mexico Cancer Center

Laboratory Technician/Medical Assistant Tier III

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Job Description

We are, a freestanding, physician-owned, comprehensive cancer center based in Albuquerque, NM with a satellite clinic in Gallup, New Mexico. We are an Oncology Medical Home, with a focus on early intervention for patient symptoms, resulting in low hospitalization rates. Our Physicians have won Top 10 Docs in the city of Albuquerque multiple times. As a successful Medical Oncology and Radiation Oncology practice, we have expanded our medical practice to include Survivorship, Palliative Care, Breast Surgery, Rheumatology, Pulmonary, Urology, and Neurology. Make a difference in the lives of patients by joining a physician-led, partnership organization with a patient-centered and evidenced-based medicine approach. You will have the tools, resources, and professional freedom you need to deliver outstanding patient care. Make a difference in the lives of patients by joining a physician-led, partnership organization with a patient-centered and evidenced-based medicine approach. You will have the tools, resources, and professional freedom you need to deliver outstanding patient care.
POSITION SUMMARY
Position Overview:
The Laboratory Technician/Medical Assistant provides high-quality, customer-focused service to NMOHC patients and physicians in a clinical team environment.
Primary Responsibilities:
Under supervision, this position performs a full range of phlebotomy procedures, including venipuncture, finger-stick capillary blood collection, proper patient identification, and CLIA-waived testing for the NMCC Gallup Clinic.
Specimen Processing and Documentation:
The incumbent is responsible for processing, packaging, shipping, and routing specimens, as well as forwarding final laboratory reports for filing or entry into the electronic health record.
Clinical Support and Team Collaboration:
This role also performs Medical Assistant technical duties related to routine patient visits and requires effective communication, cooperation, and professionalism within the clinical office setting. The employee must be able to work successfully under stressful conditions while meeting the needs of a large patient population and supporting physician needs.
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement:
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s): Obtains venous and capillary blood samples on correctly identified patients with in Laboratory and NMCC Gallup Clinic. Uses correct techniques in obtaining specimens including drawing from appropriate sources and correct tubes based on the age and ease with blood may be obtained. Keeps work area clean and abides by the Standard Precautions of NMCC Gallup Clinic. Transports/receives incoming outpatient specimens and directs them appropriately to outside facilities. Receives incoming reference laboratory results separates and files reports according to policy. Responsible for preparing cytology and reference lab specimens for transport by the courier to the reference laboratory. Utilizes the computer and manual methods to correctly identify, collect, and accession patient samples. Communicate basic instructions to patients. Inventory control of NMCC Gallup Clinic Laboratory supplies which are used for phlebotomy, processing, and Outreach services. Performs CLIA-waived testing within the NMCC Gallup Clinic Laboratory. Understands the CLIA-waived test method being performed and adheres to the critical value reporting policy. Participates in mandatory in-services to ensure compliance with safety, and quality assurance standards regarding NMCC Galup Quality Assurance / Improvement initiatives (i.e. Safety, OSHA, HIPAA and Infection Control, etc.). Completes all required competency assessments and training as needed or required. Maintains confidentiality regarding patient, administrative, and laboratory data. Utilizes the laboratory Quality Assurance Program in documenting compliance issues (i.e. Safety, OSHA, HIPAA and Infection Control, etc.). Receives and screens visitors and telephone calls, providing information and handling issues that may require sensitivity and the use of sound independent judgment, from patients, NMCC Clinic employees and the general public with a friendly/cordial manner. Participates as an active member in staff meetings, projects, events and related activities to improve the overall operation and efficiency of the department. Performs additional Medical Assistant duties as assigned.
Education and Experience:
High School Graduate or General Education Degree (GED) from an accredited institution Completion of Accredited Phlebotomy program Medical Assistant Certification preferred. One (1) year work experience. Knowledge when and how to use Personal Protective Equipment for protection to reduce exposure to biological and chemical hazards. Knowledge and skills required for proper venipuncture/capillary blood specimen collection, including patient preparation, if applicable, labeling, handling, preservation or fixation, processing or preparation, transportation and storage of specimens, and Knowledge and skills required for performing CLIA-waived test methods, simple quality control procedures and for proper instrument use, and Knowledge of the factors that influence test results, and the skills required to assess and verify the validity of patient test results through the evaluation of quality control sample values prior to reporting patient test results. Knowledge of, and sensitivity to, cultural and language differences. Skill in using tact, discretion, initiative and independent judgement within established guidelines. Skill in communicating clearly and effectively, both orally and in writing. Ability to exercise tact, patience, and discretion in dealing with people of varying backgrounds and temperament. Ability to follow safety procedures to avoid creation of hazards and contamination of oneself, patient, staff and visitors. Ability to work with a high degree of manual dexterity and physical coordination during specimen collection and testing procedures. Ability to work under pressure and attend to multiple tasks at the same time and to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. Ability and willingness to work a flexible schedule to meet departmental demands for services A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.
Computer Skills:
Basic computer skills Familiar with computer peripheral equipment
Certificates & Licenses:
Valid Driver's License Compensation & Benefits:
Competitive Pay D.O.E.
Generous Benefits Package Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance