Find & Apply For Medical Records Clerk Jobs in Salem, Massachusetts

Job Listing ID:

4548488

Job Title:

ROI Support Specialist - Remote

Application Deadline:

Open Until Filled

Job Location:

Salem

Date Posted:

08/14/2026

Hours Worked Per Week:

Not Provided

Shift:

Not Provided

Duration of Job:

Either Full or Part Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact Information

Job Summary Job Description:

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com">www.sharecare.com .

Job Summary:

Provide support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to?fulfilling or fulfilled?

Release of Information requests for patient medical records.?

Essential Functions:

? Assist Release of Information Specialists to resolve issues related to fulfillment of medical records?requests? Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of?

Information? Perform Data Entry & Quality Control measures for fulfillment of medical records?requests? Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records?requests? Research and resolve workflow and record issues quickly to minimize delays in?turnaround? Identifyand escalate critical andimportant issuesto?management?

Qualifications:

? Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Servicerequired, 1 year or more?preferred? Ability to use internal?electronic based record workflow systems such as?

BactesInMotion, Record Management, Intranet,?Exceptions Management, Word, Excel, Outlook,?etc.?? Attention to?detail? Ability to work in a fast-paced, production-oriented?environment? High levelof reliability,?productivity?and professionalism?? Good?communication skills, both written and oral? The ability to work independently and being productive with little?supervision??

Physical Requirements:

? Ability to sit or stand forlong periodsof?time? Physical?ability to lift and carry 25?lbs.?of?materials? Manual dexterity and strengthsufficient enoughto enter information via computer keyboard forlong periodsof time, to write notes and information needed, and to pick up and hold paperwork, supplies and other?items? Eyesight sufficient to effectively read documents and to accurately view information on a computer?monitor? Speaking and hearing ability sufficient to effectively communicate? Eye/hand coordination,hearingand visual acuity necessary for?day to day?tasks?

HIPPA/ Compliance:

? Maintain privacy of allpatient, employee and volunteer information and access such information only on a?need-to-know?basis for business?purposes? Comply withall regulationsregardingcorporate integrity and security?obligations? Report unethical,?fraudulent,?or unlawful behavior or?activity? Maintain current and yearly HIPAA?certification?

Information Governance Accountabilities:

? A high-level understanding of the org... Medical Records Specialists Access our Statewide and Regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Compensation Not Provided Job Requirements

Experience Required:

See Job Summary

Education Required:

None

Minimum Age:

N/A