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Release of Information requests for patient medical records.?
Information? Perform Data Entry & Quality Control measures for fulfillment of medical records?requests? Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records?requests? Research and resolve workflow and record issues quickly to minimize delays in?turnaround? Identifyand escalate critical andimportant issuesto?management?
BactesInMotion, Record Management, Intranet,?Exceptions Management, Word, Excel, Outlook,?etc.?? Attention to?detail? Ability to work in a fast-paced, production-oriented?environment? High levelof reliability,?productivity?and professionalism?? Good?communication skills, both written and oral? The ability to work independently and being productive with little?supervision??
OE
OREGON EMPLOYMENT DEPARTMENT
ROI Support Specialist - Remote
Entry-Level JobVerifiedNo experience needed
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What they do
A Medical Records Clerk compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
$45,652 / year median in the U.S.
+6% projected growth
Job Description
Job Listing ID:
4548488Job Title:
ROI Support Specialist - RemoteApplication Deadline:
Open Until FilledJob Location:
SalemDate Posted:
08/14/2026Hours Worked Per Week:
Not ProvidedShift:
Not ProvidedDuration of Job:
Either Full or Part Time, more than 6 months SR You may contact this employer directly. (Obtain the contact information to print or add to your jobs.) Obtain Contact InformationJob Summary Job Description:
Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs. Through its data-driven AI insights, evidence-based resources, and comprehensive platform - including benefits navigation, care management, home care resources, health information management, and more - Sharecare helps people easily and efficiently manage their healthcare and improve their well-being. Across its three business channels, Sharecare enables health plan sponsors, health systems and physician practices, and leading pharmaceutical brands to drive personalized and value-based care at scale. To learn more, visit www.sharecare.com">www.sharecare.com .Job Summary:
Provide support to Release of Information Specialists, Quality Control, Customer Service, Billing & Collections to resolve issues related to?fulfilling or fulfilled?Release of Information requests for patient medical records.?
Essential Functions:
? Assist Release of Information Specialists to resolve issues related to fulfillment of medical records?requests? Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of?Information? Perform Data Entry & Quality Control measures for fulfillment of medical records?requests? Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records?requests? Research and resolve workflow and record issues quickly to minimize delays in?turnaround? Identifyand escalate critical andimportant issuesto?management?
Qualifications:
? Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Servicerequired, 1 year or more?preferred? Ability to use internal?electronic based record workflow systems such as?BactesInMotion, Record Management, Intranet,?Exceptions Management, Word, Excel, Outlook,?etc.?? Attention to?detail? Ability to work in a fast-paced, production-oriented?environment? High levelof reliability,?productivity?and professionalism?? Good?communication skills, both written and oral? The ability to work independently and being productive with little?supervision??