Find & Apply For Medical Secretary Jobs in Summerfield, Florida

Job Overview We are seeking a dynamic and detail-oriented Medical Front Office Coordinator/Referral Specialist to join our healthcare team. This vital role combines front desk responsibilities with referral management, ensuring seamless patient experiences and efficient clinic operations. The ideal candidate will be proactive, organized, and possess excellent communication skills to support both administrative functions and clinical workflows. This position offers an exciting opportunity to contribute to patient care coordination while utilizing your medical office expertise in a fast-paced environment. Responsibilities Greet patients warmly, verify insurance information, and check in/out appointments using Electronic Health Record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Manage patient scheduling efficiently, including appointment confirmations and rescheduling as needed. Review and process medical documentation, ensuring accuracy and compliance with HIPAA confidentiality policies. Handle referral requests by coordinating with specialists, insurance providers, and patients to facilitate timely appointments. Enter and update patient data accurately within various EMR/EHR platforms, maintaining meticulous records of care plans and medical histories. Assist with billing procedures by understanding medical coding (CPT, ICD-9, ICD-10) and supporting medical collection efforts for outstanding accounts. Provide exceptional customer service via phone and in-person interactions, demonstrating professional phone etiquette and effective communication skills. Support clinic operations through clerical tasks such as filing, data entry (including 10 key typing), and managing electronic health records management systems. Maintain knowledge of health insurance processes including Medicare, Medicaid, and commercial plans to assist patients with inquiries related to coverage. Ensure compliance with clinical confidentiality policies while reviewing documentation and handling sensitive medical records. Handle hospital follow ups, medical records and incoming referrals Skills Extensive experience with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; proficiency in electronic health records management is essential. Strong understanding of medical billing procedures, CPT coding, ICD-9/ICD-10 coding standards, and medical collection processes. Knowledge of HIPAA regulations and healthcare privacy standards to safeguard patient information at all times. Excellent organizational skills with the ability to multitask in a busy clinical environment; experience with medical office management preferred. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Proven experience in clinic or medical office settings with familiarity in front desk operations and patient service excellence. Proficient computer skills including Microsoft Office Suite (Word, Excel) for documentation review and administrative support tasks. Strong communication skills—both verbal and written—with a focus on phone etiquette and customer service excellence. Ability to review complex medical documentation accurately while adhering to clinical confidentiality policies. Prior dental clinic experience or familiarity with dental office workflows is a plus but not required. Join our team where your expertise will directly impact patient care quality while supporting smooth clinic operations! We value energetic professionals dedicated to making a difference through compassionate service combined with technical proficiency in healthcare administration.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person