Find & Apply For Medical Secretary Jobs in Waycross, Georgia

Role and Responsibilities The Medical Receptionist is the employee that acts as the liaison between the patients, clinic staff, physicians and referring doctors. Based on a monthly schedule, this person will rotate with the other medical receptionist between the check-in and check-out position. This person is responsible for providing superior level secretarial and reception services to the patients, staff and physicians in a respectful, kind and supportive manner. Listed below are just some of the multiple roles the medical receptionist is responsible for:

• Greet patient in a polite and courteous manner
• Comforts patients by anticipating patients' anxieties, answering patients' questions and addressing concerns
• Maintains patients' account by obtaining and updating personal and financial information within the PM system
• Protect patient rights by maintaining confidentiality of personal information
• Notify clinic of patient's arrival via the PM system
• Obtains revenue by collecting any applicable fees from patients (co-pays, co-insurances, deductibles and/or past due balances)
• Complete insurance verifications
• Appointment confirmation calls
• Perform benefit investigations/cost estimators with the patient's insurance carrier
• Answer high volume of incoming calls professionally and maintain a response rate in accordance to policy
• Understand and respond effectively and clearly to the requests and/or concerns of the caller
• Schedule follow up appointments for patients at both our office and referring physician offices
• Document details of all patients calls and outcomes within the PM/EMR system
• Handle all incoming faxes
• Fulfill medical records requests
• Provide patient's with access to their patient e-portal
• Mark the patient as checked out within the PM system once the patient departs the office
• Maintaining office supplies and/or forms for the front office
• Receiving and conveying clear messages for staff and/or physicians
• Scanning insurance cards, forms, etc.
• Ensuring the reception, dilating, and waiting area are kept neat and clean
• Report any maintenance issues to the practice manager
• Contributes to the team by accomplishing related tasks as needed
• Maintain consistent attendance, personal appearance, punctuality and adherence to applicable health and safety procedures Qualifications and Education Requirements High school diploma or a degree in the medical field from an accredited institution is required.

Experience in the medical field is preferred. Preferred Skills Exceptional customer service skills are required. Ability to communicate in a caring and supportive manner is required. Must be able to work professionally, organized and effectively in a fast paced environment all while satisfying the needs of each patient. Must be able to work as a team. Excellent telephone etiquette and keyboard skills are required. Multi-tasking capability is a requirement.

Job Type:

Part-time Pay:

$15.00 - $17.00 per hour

Benefits:

Paid time off

Medical Specialty:

Ophthalmology Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred) Communication skills: 1 year (Preferred) Medical receptionist: 1 year (Required)

Work Location:

In person