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Mental Health Assistant
Albemarle, NC

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Clearer Minds Counseling and Consulting, PLLC

Mental Health Office Administrative Assistant

Job Description

Mental Health Office Administrative Assistant Job Type:
Part-Time Schedule:
Monday-Thursday, 26 hours per week We are seeking a dependable and professional Administrative Assistant to support the daily operations of a mental health office. This role is ideal for someone who is organized, friendly, detail-oriented, and comfortable communicating with clients, clinicians, and community partners in a confidential healthcare setting. Primary Responsibilities
  • Answer incoming phone calls in a courteous and professional manner.
  • Route calls, take messages, and follow up as needed.
  • Assist new clients with orientation paperwork and forms.
  • Complete and organize client screeners according to office procedures.
  • Maintain accurate and confidential client information.
  • Support scheduling, reminders, filing, scanning, and other general office tasks.
  • Communicate effectively with clinical staff to help ensure smooth client flow. Qualifications
  • Previous administrative, front desk, medical office, or behavioral health office experience preferred.
  • Strong phone etiquette and customer service skills.
  • Ability to maintain confidentiality and handle sensitive information with professionalism.
  • Excellent organization, attention to detail, and follow-through.
  • Basic computer skills and ability to learn office systems and forms.
  • Reliable attendance and ability to work Monday through Thursday. Preferred Skills
  • Experience with intake paperwork, screening tools, or client onboarding.
  • Familiarity with HIPAA or healthcare confidentiality requirements.
  • Comfort working in a mental health, counseling, or healthcare office environment.
How to Apply Interested applicants should submit a resume and a brief statement of interest. Please include any relevant office, healthcare, behavioral health, or customer service experience. Please note due to ACA code of Ethics we are not able to hire clients or relatives thereof.
Pay:
$10.00 - $20.00 per hour
Work Location:
In person