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Clearer Minds Counseling and Consulting, PLLC
Mental Health Office Administrative Assistant
Career Insights for Mental Health Assistant
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Scorecard
Based on North Carolina data
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What they do
A Mental Health Assistant provides basic care and assistance with daily activities to patients with mental illnesses or cognitive disabilities. Helps patients dress and eat, monitors patients' well-being, and restrains patients if they become physically violent. Works in hospitals or mental health care facilities.
$36,462 / year median in North Carolina
+11% projected growth
Job Description
Mental Health Office Administrative Assistant Job Type:
Part-Time Schedule:
Monday-Thursday, 26 hours per week We are seeking a dependable and professional Administrative Assistant to support the daily operations of a mental health office. This role is ideal for someone who is organized, friendly, detail-oriented, and comfortable communicating with clients, clinicians, and community partners in a confidential healthcare setting. Primary Responsibilities- Answer incoming phone calls in a courteous and professional manner.
- Route calls, take messages, and follow up as needed.
- Assist new clients with orientation paperwork and forms.
- Complete and organize client screeners according to office procedures.
- Maintain accurate and confidential client information.
- Support scheduling, reminders, filing, scanning, and other general office tasks.
- Communicate effectively with clinical staff to help ensure smooth client flow. Qualifications
- Previous administrative, front desk, medical office, or behavioral health office experience preferred.
- Strong phone etiquette and customer service skills.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
- Excellent organization, attention to detail, and follow-through.
- Basic computer skills and ability to learn office systems and forms.
- Reliable attendance and ability to work Monday through Thursday. Preferred Skills
- Experience with intake paperwork, screening tools, or client onboarding.
- Familiarity with HIPAA or healthcare confidentiality requirements.
- Comfort working in a mental health, counseling, or healthcare office environment.