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Clinical Lead - LPN / RN Caldera Family Medicine Bend, OR Job Details Full-time 1 day ago Benefits Travel reimbursement Continuing education credits Health savings account Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Paid sick time Qualifications Interdisciplinary staff education and training experience Nursing Teamwork RN License Workflow management (operations management method) BLS Certification Experience working with individuals with chronic illnesses Clinic experience Schedule management Evidence-based practice Organizational skills Interdisciplinary policy and procedure development experience

Licensed Practical Nurse Full Job Description Job Title:

Clinical Lead The Clinical Lead serves as the clinical leader of Caldera Family Medicine and is responsible for overseeing the delivery of safe, high-quality, patient-centered care across the organization. This role provides clinical leadership, operational oversight, and mentorship to the Medical Assistant team while partnering closely with Providers and executive leadership to support exceptional clinical outcomes and an outstanding patient experience. As the organization's primary nursing expert, the Clinical Lead brings advanced nursing knowledge, critical thinking, and evidence-based practice to strengthen clinical operations, improve patient safety, optimize workflows, and support the professional development of the Medical Assistant team. This role serves as a trusted clinical resource for Providers and staff, helping ensure patients receive coordinated, compassionate, and comprehensive care. The Clinical Lead collaborates with Providers, Behavioral Health, Community Health Workers, referral partners, and administrative leadership to advance Caldera Family Medicine's mission of delivering integrated, whole-person primary care. This position also leads quality improvement initiatives, supports Patient-Centered Primary Care Home (PCPCH) standards, promotes regulatory compliance, and drives operational excellence throughout the clinic. This is a working leadership position that combines direct patient care with clinical supervision, staff development, quality improvement, and operational leadership. The Clinical Lead is expected to maintain a visible clinical presence, lead by example, and foster a culture of collaboration, accountability, compassion, and continuous improvement.

Reports To:

Medical Director Job Summary and Duties:

Supervises Medical Assistants Clinical Support Staff (as assigned) Medical Assistant Students and Externs Key Relationships The Clinical Lead works collaboratively with: Providers Behavioral Health Clinicians Community Health Workers Medical Records and Referral Coordinators Front Office Team Billing Team Administrative Team Executive Leadership Community healthcare partners Clinical Leadership Provide day-to-day leadership, supervision, mentorship, and clinical support to the Medical Assistant team. Foster a culture of professionalism, accountability, teamwork, and patient-centered care. Lead daily clinical operations, staff huddles, workflow coordination, and communication. Assist with recruiting, onboarding, training, mentoring, and evaluating Medical Assistants performance. Develop annual competencies, skills validation, and continuing education plans for Medical Assistants. Empower Medical Assistants to practice confidently and effectively within the Oregon Medical Assistant scope of practice while promoting continued professional growth. Serve as the primary clinical liaison between Providers, executive leadership, and the Medical Assistant team. Identify opportunities to improve efficiency, patient flow, clinical quality, and staff engagement. Promote evidence-based nursing practice throughout the organization and support implementation of clinical best practices. Lead by example through professionalism, clinical excellence, accountability, and compassionate patient care. Clinical Operations Maintain an active nursing practice while providing leadership and operational oversight. Perform nursing assessments, telephone triage, medication administration, immunizations, phlebotomy, EKGs, wound care, patient education, and other nursing interventions within the Oregon LPN/ RN scope of practice. Provide real-time clinical guidance, coaching, and support to Medical Assistants. Assist Providers with complex patient care, clinical decision support, and workflow optimization. Review laboratory and diagnostic results according to Provider-approved protocols. Coordinate medication refill requests, referrals, preventive care, chronic disease management, and follow-up care. Support Transitional Care Management (TCM), Chronic Care Management (CCM), Annual Wellness Visits (AWVs), and other value-based care initiatives. Collaborate with Providers, Behavioral Health, Community Health Workers, specialists, hospitals, pharmacies, and community organizations to ensure seamless, coordinated patient care. Education & Professional Development Develop structured onboarding and orientation programs for newly hired Medical Assistants. Coordinate annual competency validation and required clinical education. Identify opportunities for staff development through coaching, mentoring, and continuing education. Encourage Medical Assistants to practice at the top of their certification while maintaining patient safety and regulatory compliance. Create a supportive learning environment that promotes teamwork, accountability, and clinical excellence. Manage Medical Assistants schedules and coordinate coverage when needed.

Education and Certification:

Required Qualifications Current, unrestricted LPN (Licensed Practical Nurse) or Registered Nurse (RN) license in the state of Oregon. Graduate of an accredited nursing program (ADN or BSN). Current Basic Life Support (BLS) certification. Minimum 3-5 years of clinical nursing experience, preferably in an outpatient, family medicine, primary care, or ambulatory care setting. Demonstrated experience managing complex patient care needs, including chronic disease management, care coordination, patient education, and clinical follow-up. Strong understanding of primary care workflows, population health principles, and team-based care delivery. Ability to interpret clinical information, support evidence-based practice, and promote consistent clinical standards. Excellent communication, organization, and leadership skills with the ability to collaborate effectively with providers, Medical Assistants, behavioral health staff, and administrative teams. Commitment to patient-centered care, continuous quality improvement, and serving diverse patient populations. Preferred Qualifications Prior experience in a leadership, charge nurse, clinical coordinator, or nurse educator role. Experience working within a Patient-Centered Primary Care Home (PCPCH), Accountable Care Organization (ACO), or value-based care environment.

Experience supporting:

Quality improvement initiatives and clinical outcomes Preventive care and health maintenance programs Chronic care management workflows Population health initiatives Care gap closure and risk stratification Experience with electronic health records (EHR), preferably Epic or similar systems. Experience developing clinical workflows, policies, procedures, and staff education programs. Additional certifications such as ACLS, PALS, Certified Diabetes Care and Education Specialists (CDCES), or Certified Case Manager (CCM) are valued but not required.

Notice of Pre-Employment Screening Requirements:

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which may include: Criminal background check Reference checks

Drug Screening Benefits:

(contingent on employment status of full time/ part time) Liberal benefit package, which includes: Medical insurance with option of Health Savings Account Dental insurance Vision insurance 401k/ Retirement Plan and Matching Employee/family clinic services benefit Employee discounts on aesthetic services/products Paid Holidays Paid Vacation Paid Sick leave Travel reimbursement (Providers) CEU/CME allowance/reimbursement (Providers) In-House Training/reimbursement (CPR or other required trainings) Certification reimbursement (licensure)

Pay:

DOE Occupational Requirements:

Physical and mental demands ; Sits 50-75% of the day. May be required to lift (and/or move) 10-30 pounds (most frequently lifts 10-15 pounds). Occasional walking, stooping, squatting and bending. Repetitive hand/wrist movement. Subject to frequent interruptions. Physical Work Intensity level 2. Use of clear and audible speaking voice and the ability to hear normal speech level in person, over the telephone or through use of other required technology. Sitting or standing for long periods of time. Frequent repetitive motion includes computer keyboard use, reaching with hands and arms, and walking. Occasional lifting and or moving up to 30 pounds and on rare occasions, up to 50 pounds. Specific vision abilities required include viewing computer monitors for long periods of time, close vision, distance vision, color vision, peripheral vision, and depth perception. Must be able to wear appropriate personal protective equipment (PPE) as required. Working Conditions; Work inside in a general medical office setting with ergonomically configured equipment. The employee is subject to hazards including a variety of physical conditions such as proximity to mechanical parts and chemicals including odors. The employee has been identified as having the likelihood of occupational exposure to blood and other potentially infectious materials, therefore are included in the OSHA Exposure Control Plan with specification for preventing contact with the above materials. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employment:

The U.S. Equal Employment Opportunity Commission (EEOC) is responsible for enforcing federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information. The laws apply to all types of work situations, including hiring, firing, promotions, harassment, training, wages, and benefits. We at Caldera Family Medicine, abide by these laws with the highest standards of respect to the applicant or employee.

Expected hours:

40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Health savings account Paid time off Vision insurance Ability to

Commute:

Bend, OR 97701 (Required) Ability to

Relocate:

Bend, OR 97701: Relocate before starting work (Required)

Work Location:

In person