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Healthcare
Optician
Benld, IL

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FIRESIDE EYE CARE

Optician

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Job Description

Duties:
  • Assist customers in selecting and fitting eyeglasses and contact lenses based on their prescription and personal preferences.
  • Take accurate measurements of customers' eyes and facial features to ensure proper fit and alignment of eyewear.
  • Educate customers on lens options, coatings, and treatments to help them make informed decisions.
  • Process orders for eyewear, including verifying insurance coverage, submitting claims, and handling payment transactions.
  • Adjust and repair eyeglasses as needed to ensure optimal comfort and functionality for customers.
  • Maintain accurate and up-to-date medical records and billing information for each customer.
  • Provide exceptional customer service by addressing inquiries, resolving complaints, and ensuring overall satisfaction.
Experience:
  • Previous experience working as an optician or in a similar role within the optical industry is not necessary. On-the-job training available.
  • Proficiency in medical billing procedures and knowledge of insurance plans related to vision care.
  • Familiarity with retail math concepts to assist customers with pricing, discounts, and promotions.
  • Knowledge of aseptic technique for maintaining a clean and sterile environment when handling contact lenses.
  • Experience using electronic health record systems.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.
  • Retail management experience is a plus.
  • Experience working with senior care patients is preferred.
Note:
This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the employer.
Job Types:
Part-time, Full-time Benefits:
Employee discount Flexible schedule Paid time off Professional development assistance Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Other Retirement and Savings
  • Flexible Work Schedules