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Optical Manager - Private Optometry Practice Full-Time | 35-40 Hours per Week | Wayne, NJ Established, patient-focused private optometry practice in Wayne, NJ is seeking an experienced Optical Manager to lead and manage our optical department. Hourly pay rate negotiable based on experience. We are looking for someone with hands-on optical experience who combines excellent patient service, sales ability, attention to detail, and the organizational skills necessary to oversee the day-to-day operation of a busy optical dispensary. Responsibilities Assist patients with frame selection, prescription, and lifestyle needs. Educate patients on lens design, materials, coatings, and other eyewear options. Take accurate measurements required for progressive and specialty lenses. Properly fit, adjust, dispense, and troubleshoot prescription eyewear. Review and verify eyewear for accuracy, quality, and frame condition before dispensing. Manage orders from initial order through lab processing and final delivery/dispensing. Communicate with optical labs and vendors regarding orders, remakes, warranties, etc. Resolve patient concerns involving fit, adaptation, lens performance, or eyewear quality in a professional and patient-focused manner. Manage frame inventory and maintain an attractive and appropriate frame selection. Work with frame, optical labs, and supply reps Maintain an organized and professional optical department. Help grow optical sales through patient education, appropriate product recommendations, second-pair opportunities, and excellent service. Monitor optical performance and identify opportunities to improve sales, efficiency, and patient satisfaction. Train and assist other team members in optical procedures as appropriate. Work closely with the doctor to ensure excellent coordination between the clinical and optical areas of the practice. Qualifications Minimum 2 years of hands-on optical experience in an optometry practice, ophthalmology practice, optical dispensary, or similar setting. Strong working knowledge of frames, lenses, coatings, optical measurements, fitting, adjustments, and troubleshooting. Experienced and comfortable assisting patients with frame and lens selection, discussing eyewear options and making recommendations to patients. Strong service and communication skills, as well as organizational skills and attention to detail. Ability to independently manage multiple patients, orders, and priorities. Previous optical management experience is preferred but not required. Experience with frame inventory, optical labs, vendors, and vision plans is a plus. Licensed optician is not required. Who We Are Looking For Our ideal Optical Manager is someone who takes ownership of the optical department rather than simply waiting to be given the next task.

The right person will be:

Professional and dependable Friendly and comfortable working directly with patients Detail-oriented and organized Proactive and able to follow through Sales-oriented without being high-pressure Comfortable working as part of an established team Interested in contributing to the continued growth of the practice About Our Practice We are a well-established private optometry practice serving the Wayne area for over 30 years. Our emphasis is on comprehensive eye care, quality eyewear, personalized service, and developing long-term relationships with our patients. Please submit your resume with a description of your optical experience.

Pay:

From $20.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Employee discount Paid time off Professional development assistance Vision insurance

Work Location:

In person