Find & Apply For Patient Advocate / Navigator Jobs in Sugar Land, Texas

Overview We are seeking a dynamic and compassionate Case Manager to join our dedicated healthcare team. In this vital role, you will coordinate comprehensive patient care, ensuring seamless transitions across various healthcare settings. Your expertise will help optimize patient outcomes by managing complex cases with professionalism, empathy, and efficiency. This position offers an exciting opportunity to make a meaningful difference in patients' lives while working within a collaborative, fast-paced environment committed to excellence. Duties Conduct thorough patient assessments, including medical history review and physiological evaluations, to determine individual needs and develop personalized care plans Coordinate discharge planning by collaborating with multidisciplinary teams, community resources, and families to ensure safe and effective transitions from inpatient to outpatient or post-acute care settings Manage utilization review processes, ensuring appropriate level of care and adherence to clinical guidelines in compliance with HIPAA regulations and medical records standards Facilitate communication between patients, families, healthcare providers, and community resources to support patient-centered care and social work interventions Monitor patient progress through electronic health records (EHR) management, documenting clinical case management activities accurately and efficiently Prioritize tasks effectively in high-pressure situations such as Level I Trauma Centers or ICU environments while maintaining exceptional patient service standards Provide behavioral health support and mental health counseling for patients with complex psychosocial needs, including those with substance use disorders or disabilities Requirements Proven experience working in hospital environments, especially within Level II or Level I trauma centers, ICU units, or emergency medicine settings Strong background in acute care, hospital medicine, pediatrics, or behavioral health services with familiarity in PICU (Pediatric Intensive Care Unit) experience preferred Knowledge of medical terminology, physiology, diagnostic evaluation techniques, and clinical case management practices Experience working with diverse populations including children, individuals with disabilities or mental health conditions, and those from varied cultural backgrounds Proficiency in electronic health records (EHR) systems and familiarity with HIPAA compliance standards for patient privacy and data security Certification in Basic Life Support (BLS), CPR, and addiction counseling is highly desirable Excellent communication skills for client interaction and working closely with families and multidisciplinary teams Ability to prioritize tasks efficiently in fast-paced hospital settings while maintaining a focus on patient safety and service excellence Join us as a Case Manager where your expertise will directly impact patient recovery journeys. We are committed to fostering an inclusive environment that values your skills and dedication. This role offers an engaging opportunity to advance your career while making a positive difference every day!

Pay:

$25.53 - $45.00 per hour

Benefits:

403(b) matching Loan repayment program

Work Location:

In person