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Healthcare
Personal Trainer / Fitness Instructor
Dubuque, IA
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Position Summary The Support Trainer works alongside the Lead Trainer to create an exceptional member experience while delivering safe, effective, and high-energy workouts. This position plays an important role in supporting the training team, building relationships with members, fostering community, and helping members achieve their fitness and lifestyle goals. The Support Trainer is responsible for assisting with camp execution, coaching and modifying exercises for a variety of fitness levels, creating meaningful connections with members, and helping uphold the standards and culture of Burn Boot Camp Dubuque. This position is also an important part of our growth team. Support Trainers are expected to contribute to membership growth, support trials, and new members, promote additional revenue streams, participate in challenges and events, and represent Burn Boot Camp positively both inside and outside of the gym. The ideal candidate is high-energy, reliable, confident, coachable, and passionate about helping people become the strongest version of themselves.
Reports To:
Lead Trainer and Franchise Partner Expected Hours:
6-15 camps/week
Schedule:
Monday/Wednesday AM and/or PM availability, rotating Friday's & weekends Key Responsibilities 1. Camp Training & Member Safety Assist the Lead Trainer in delivering high-energy, safe, and effective 45-minute camps Progress toward independently training camps and confidently leading all portions of the workout Motivate and train members of all backgrounds, ages, and fitness levels Demonstrate proper exercise technique and provide appropriate modifications when needed Utilize a microphone confidently and communicate clearly with a large group Help create an energetic, encouraging, and inclusive training environment Support the Lead Trainer with programming, protocol, and current training focuses Participate in weekly/biweekly touchpoints with the training team to stay aligned on programming, member feedback, and location expectations Conduct Focus Meetings, Evolt scans, goal-setting conversations, and other member support opportunities as assigned Assist with member trials and provide individualized attention to prospective members 2. Member Experience & Community Learn and use members' names while building genuine relationships Create an environment where members feel seen supported, challenged, and celebrated Celebrate member accomplishments, PRs, milestones, birthdays, and other wins Be intentional about connecting with members before, during, and after camps Help new members and trial members feel welcome and comfortable Provide encouragement and accountability to help members stay consistent Represent Burn Boot Camp brand and Dubuque location with professionalism and positivity Help create a strong community culture both inside and outside of camp 3. Membership Growth & Revenue Generation Support the growth of the Burn Boot Camp membership base Follow up with trial members and prospective clients to encourage continued participation Help convert trial members into long-term members through relationship-building and individualized attention Educate members and prospective members on membership options, promotions, and available programs Promote additional revenue streams, including retail and nutrition Encourage member participation in challenges, events, referral opportunities, and other growth initiatives Identify opportunities to deepen member engagement and retention Support Focus Meetings and other systems designed to help members achieve their goals and remain connected to Burn 4. Training Team & Programming Work closely with the Lead Trainer to ensure camps are executed according to Burn Boot Camp standards Communicate member feedback, concerns, wins, and needs to the training team Remain current on protocol, programming, training focuses, and location expectations Be coachable and receptive to feedback from staff Continuously work towards improving training skills, communication, exercise knowledge, and member experience Step in to independently train camps once training requirements and expectations have been met 5. Facility & Equipment Standards Reset equipment after each camp Clean and organize equipment and training areas Vacuum as needed to maintain a clear and welcome facility Ensure equipment is returned to its appropriate location Help maintain a gym environment that is safe, clean, and organized, and ready for the next camp Communicate equipment, facility, or safety concerns to leadership 6. Kids Camps & Events Periodically participate in and assist with Kids Camps Support location events, challenges, member appreciation activities, and community initiatives Help create a fun and engaging environment for members and their families 7. Social Media & Brand Representation Participate in creating photos and video content for Burn Boot Camp Dubuque social media Capture member wins, PRs, events, workouts, and community moments when appropriate Be willing to occasionally appear in videos and other social media content Represent Burn Boot Camp positively and professionally on social media Engage with and support local social media content Qualifications We are looking for someone who is: Passionate about health, fitness, and serving others A Certified Personal Trainer (CPT) OR holds a degree in an exercise science-related field CPR/AED certified Experienced in personal training, group fitness, coaching, or a related field preferred Group fitness experience is highly encouraged but not required Comfortable speaking confidently on a microphone in front of a group A strong communicator who can effectively train and motivate others High-energy, positive, and enthusiastic Comfortable working with people of varying fitness levels and abilities Reliable and dependable with strong attendance Coachable and willing to receive and implement feedback Comfortable with sales, member growth, and relationship building Available to work rotating weekends Willing to participate in events, Kids Camps, and other location initiatives Comfortable creating and participating in social media content Able to work effectively as part of a team Willing to learn and uphold Burn Boot Camp training standards Previous group fitness or coaching experience highly encouraged, but we are willing to train the right candidate who demonstrates the right personality, work ethic, and passion for helping others. What We Value At Burn Boot Camp, we live by our core values: People First Integrity Authenticity Pride in Results We are looking for a team member who takes ownership, works hard, serves others, brings positive energy every day, and genuinely cares about the people they train Incentives/Benefits 401K eligibility after 1 year of employment Nutrition/Retail discount Enjoy an exclusive 30% discount on all retail and nutrition. Be sure to take advantage of retail pre-orders to lock in your discount - purchases made after arrival will be at standard pricing. If pre-ordering was not an option, 30% off still applies. Free membership A fun, energetic, team-oriented work environment