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Pharmacy Technician
Bridgeport, CT
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We seek individuals who want to be a part of our passion to serve others and help support our company vision " Compassion, trust, and optimal outcomes ." We strive to help each customer feel their best through appropriate cannabis treatment options, support and educate them every step of the way, and treat them with respect and empathy to foster a relationship they can trust.
Essential Duties and Responsibilities:
Perform responsibilities within point-of-sale computer system and perform point-of-sale transactions.
Be knowledgeable of the CT cannabis program and products to be able to communicate effectively to patients.
Professionally resolve conflict and disputes.
Promptly and efficiently answer patient concerns and/or questions.
Establish and maintain great rapport with patients and staff.
Check in patients under proper protocol standards.
Facilitate the patient renewal process.
Assist prospective patients in working through the registration process to become a patient.
Answer and direct phone calls.
Answer emails and/or forward to appropriate staff member.
Provide great customer service to patients and prospective patients.
Assist in filing and scanning patient files according to the filing and scanning system protocols.
Maintain patient confidentiality in compliance with HIPPA guidelines.
Perform facility cleaning and disinfecting protocols.
Perform other tasks when assigned by your supervisor.
Education and/or
Work Experience Requirements:
An active CT Pharmacy Technician license is required or within the past 5 years.
1-3 years of Pharmacy Technician experience is required.
BILINGUAL IS A BIG PLUS!
CT Dispensary Experience preferred
Experience in the retail and/or health industry is a plus
Must give consent for a background check per state cannabis regulations
Must have excellent customer service skills
Must exhibit exceptional verbal and written communication skills
Must be proficient in Microsoft Office and computer skills
Must be able to succeed in a fast-paced environment
Must be able to manage conflict and/or know when to escalate to upper mgmt