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Physical Therapy Assistant
Eaton Rapids, MI

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Eaton Rapids Family Chiropractic

Chiropractic Assistant/Front Desk

Job Description

Job Summary Join our dynamic healthcare team as a Chiropractic Assistant/Front Desk professional, where your energetic and organized approach will be essential in delivering exceptional patient care and administrative support. In this vital role, you will serve as the first point of contact for patients, managing appointments, patient records, and insurance processes while assisting with clinical tasks to ensure smooth clinic operations. Your proactive attitude and attention to detail will contribute to creating a welcoming environment that promotes health and wellness for every patient. Duties Greet patients warmly and provide outstanding customer service at the front desk, ensuring a positive first impression Manage appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth to optimize clinic flow Verify insurance coverage and process medical billing and collections accurately, including Medicare and health insurance claims Maintain and update patient records in compliance with HIPAA and clinical confidentiality policies Assist with documentation review, CPT (Current Procedural Terminology) coding, ICD-9/10 coding, and medical records management for accurate billing and reporting Handle phone communication professionally, including appointment confirmations, follow-ups, and patient inquiries with excellent phone etiquette Support clinical staff by preparing treatment rooms, managing care plans, and assisting with basic administrative tasks like filing and 10-key typing Qualifications Proven experience in a medical office setting with familiarity in EMR/EHR systems such as Epic, eClinicalWorks, or Athenahealth Strong knowledge of medical terminology, health insurance procedures, medical coding (CPT, ICD-9/10), and documentation review processes Excellent computer skills with proficiency in Microsoft Office Suite and electronic health records management Exceptional customer service skills coupled with professional phone communication abilities Bilingual abilities are highly preferred to serve diverse patient populations effectively Previous clinic experience or medical administrative support is advantageous Ability to handle sensitive information with discretion in accordance with HIPAA regulations Strong organizational skills with attention to detail in filing, documentation review, and office management tasks Join us to make a meaningful difference in patients' lives by providing friendly front desk support combined with vital clinical assistance. We're dedicated to fostering a positive work environment where your skills are valued and your contributions help promote health and wellness every day.
Pay:
$17.00 - $20.00 per hour
Benefits:
On-the-job training Opportunities for advancement Paid sick time
Work Location:
In person

Benefits

  • Sick Leave
  • Health Insurance
  • Dental Insurance