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Healthcare
Recreational Therapist
Lake Wylie, SC

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Lake Wiley Assisted Living

Resident Move-In Coordinator

Job Description

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive.
  • Develop and maintain checklists, schedules and calendar of events to ensure smooth admission to the
  • Community with high emphasis placed on coordination and communication with new residents, their respective families, their moving companies, the utility companies, etc.
  • Provide administrative support to the Marketing Department. Supply marketing staff with updated sales and marketing materials. Compose and update letters and documents for signatures.
  • Upon notification of new resident, assemble welcome package and documents for that resident's admission.
  • Schedule appointments with new residents to review all necessary paperwork and fees, complete forms,
  • provide resident handbook and obtain signatures as required. Follow‐up to ensure all documentation is complete and fees are collected.
  • Establish, maintain and communicate move in and delivery dates with all Department Directors, other appropriate staff and parties concerned, coordinate changes as necessary.
  • Coordinate and participate in orientation programs. Introduce new residents to appropriate staff members.
  • Schedule, coordinate and provide necessary follow‐up on new resident walk throughs in advance of move in date.
  • Coordinate move in with Engineering and Housekeeping staff to ensure living area is prepared and ready for occupancy.
  • Meet with new residents to provide individual instructions on parking, keys, mailbox, installation and use of telephone, cable etc.
  • Schedule and coordinate with Dining Services delivery of fruit baskets and/or other hospitality welcome gifts to new residents.
  • Follow and maintain professional standards and courtesies throughout the move in process.
  • Submit all required completed admissions paperwork to the Director for review prior to resident admission.
  • Create and provide weekly and monthly reports.
  • Participate in the development of Community Newsletter.
  • Demonstrate positive resident relations. Maintain a pleasant, professional attitude at all times.
  • Participate in development functions as requested by Director.
  • Coordinate activities with other departments.
  • Attend in‐service classes and staff meetings.
  • Other duties as assigned by Supervisor.
Benefits:
Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
Senior Living Move In Coordinator:
2 years (Required)
Work Location:
In person