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Registrar / Patient Service Representative
Roanoke, AL
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At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.
POSITION SUMMARY
Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity. Demonstrate professionalism within their communication and interactions with patients and staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.
POSITION QUALIFICATIONS
Minimum Education High school diploma or equivalent. Minimum Experience N/A Required Registration/License/Certification Preferred Education Associate Degree in Business or Health related field. Knowledge of ICD-10 and CPT-4 coding preferred Preferred Experience 1 to 2 years Healthcare/Hospital experience. 1 to 2 years Customer service experience. Ability to type 35 words per minute preferred. Preferred Registration/License/Certification Certification of Patient Accounts preferred Other Requirements N/A