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East Alabama Medical Center

PATIENT PROCESSING SPECIALIST - PMA ROANOKE

Pay: Not specified

Posted: 4 weeks ago

Location: Roanoke, AL (Onsite)

Last Updated: 2 days ago

Hours: Full-Time

Expires: 10/3/2026

Career Insights for Registrar / Patient Service Representative

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Based on Alabama data

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What they do

A Registrar or Patient Service Representative provides direct assistance to patients at a health care or long term care facility. Answers questions and helps resolve complaints; provides liaison with health care providers; may assist with coordinating appointments or addressing billing or insurance issues.

$42,252 / year median in Alabama

+7% projected growth

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Job Description

EAMC MISSION

At East Alabama Medical Center, our mission is high quality, compassionate health care, and that statement guides everything we do. We set high standards for customer service, quality, and keeping costs under control.

POSITION SUMMARY

Performs patient scheduling, insurance verification, and collection duties accurately, efficiently, and professionally to ensure database integrity. Demonstrate professionalism within their communication and interactions with patients and staff. Demonstrate sensitivity to confidential matters, be familiar with medical terminology, and the ability to problem-solve.

POSITION QUALIFICATIONS

Minimum Education High school diploma or equivalent. Minimum Experience N/A Required Registration/License/Certification Preferred Education Associate Degree in Business or Health related field. Knowledge of ICD-10 and CPT-4 coding preferred Preferred Experience 1 to 2 years Healthcare/Hospital experience. 1 to 2 years Customer service experience. Ability to type 35 words per minute preferred. Preferred Registration/License/Certification Certification of Patient Accounts preferred Other Requirements N/A