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Registrar / Patient Service Representative
Basalt, CO
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Allergy, Asthma & Immunology of the Rockies is a physician-owned allergy and immunology practice with offices in Glenwood Springs and Willits. Our front office is the first thing patients experience and the last thing they remember. We're looking for someone organized and genuinely friendly to own that experience. Responsibilities
Greet and check in patients, verify demographics and insurance, and collect copays and balances
Own the digital check-in experience on CheckinAsyst — assist patients on the iPads, resolve issues, and reconcile intake data into the EHR
Answer and route a busy phone queue; take messages accurately and get them to the right clinical staff
Schedule new and follow-up appointments, testing visits, and injection clinic times across two offices
Manage intake forms, consents, and portal enrollment; help patients get set up on FollowMyHealth
Verify eligibility and benefits, obtain prior authorizations and referrals, and flag coverage issues before the visit
Scan and index records, process incoming faxes, and keep patient charts complete
Support the billing team with charge entry questions, patient statements, and payment posting as needed
Cross-train with clinical staff to cover across roles
Protect patient privacy and follow HIPAA practices in every interaction The Ideal Candidate
High school diploma or equivalent; one year of medical front office or comparable customer-facing experience preferred
Confident with EHR and practice management software; Allscripts/Veradigm or CheckinAsyst experience a plus
Working knowledge of insurance basics — copays, deductibles, referrals, prior authorization
Calm and collected under a full waiting room and a ringing phone
Takes ownership of assigned systems and workflows — flags what isn't working rather than working around it
Clear written and verbal communication; accurate data entry
Small, stable team where your work is visible and appreciated
Weekday schedule — no nights, weekends, or holidays
Long-term patient relationships To apply : Apply through Indeed, or email Dr.
Robert McDermott directly at rmcdermott@allergyoftherockies.com with your resume and a brief note about why this role interests you. Allergy, Asthma & Immunology of the Rockies, P.C. is an equal opportunity employer.
Pay:
$21.00
$26.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance