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Registrar / Patient Service Representative
Ormond Beach, FL

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Parks Dermatology Center

Patient Service Representative

Job Description

Parks Dermatology Center provides premier quality care in a safe, confidential, and friendly environment. Join an award-winning team, voted Best Dermatology Group in Volusia County for the last several years. With a team of over 85 employees across eight offices in Volusia and Flagler Counties, we specialize in skin cancer detection and removal while delivering exceptional aesthetic results through advanced, state-of-the-art techniques. We are currently seeking a Patient Service Representative with strong customer service and organizational skills to join our team in the Ormond Beach offices. You'll work alongside a dedicated team of professionals for a highly regarded dermatology practice that always puts patients first.
Compensation/Benefits:
Career advancement opportunities, promotions from within. 7 different health insurance plans to choose from, Dental, Vision, Life, 401K, 7 paid holidays a year, a scrub allowance after a 90-day probationary period, PTO, for full-time employees who work 30 hours plus a week. Up to 50% off products. Annual Bonuses of up to TWO WEEKS' SALARY, based on performance and years-of-service. •Our office does background checks and drug testing. We are a smoke-free workplace.
Duties to include:
Accurately enter patient data from intake forms and schedule appointments Create a welcoming environment and provide information about office procedures and services Scan and upload insurance cards and driver's licenses into the EMR and practice management systems Perform administrative tasks such as scanning, faxing, and indexing documents into patient records Process requests for release of medical records in a timely and confidential manner Collect co-pays, deductibles, and deposits from patients Answer and direct calls on a multi-line phone system Communicate effectively and courteously with patients and all levels of staff Support clinical and administrative teams as needed Travel within Volusia and Flagler counties as required Qualifications include: Demonstrated ability to provide outstanding customer service in a fast-paced environment Strong understanding of medical terminology and insurance verification processes Highly organized with excellent attention to detail and accurate record-keeping skills Team player with a professional and positive attitude Proficient with the computer, EMR and data entry skills; able to learn new systems quickly Ability to multitask, prioritize, and maintain composure in a busy medical setting Excellent verbal and written communication skills Greeting patients warmly and professionally •This is a full-time position. Our office hours are Monday through Thursday, 6:45-5:30, and Friday, 7:30-12:45. No weekends! Parks Dermatology Center LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.
Pay:
From $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Paid training Referral program Uniform allowance Vision insurance
Work Location:
In person