Find & Apply For Registrar / Patient Service Representative Jobs in Hales Corners, Wisconsin

Bilingual Patient Service Representative (Hales Corners) Orthodontic Experts LTD

• 1.9 Hales Corners, WI Job Details Full-time $19
• $24 an hour 9 hours ago Benefits Paid training Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Spanish Microsoft Excel Microsoft Outlook De-escalation techniques Conflict de-escalation High school diploma or

GED Full Job Description Description:

About us: At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With over 30 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve. We are looking for team members who are passionate about high-quality care and align with our

Core Values:

Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

As a Patient Service Representative, you will be responsible for providing a warm welcome to all visitors and providing them with the necessary information and assistance they need. You will also be responsible for answering incoming calls, managing the front desk, and providing general administrative support Tasks include but are not limited to: Answer all phone calls. Listen and return all voicemails left in front of office phones. Check-in new and existing patients and let the clinical staff know that the patient has arrived. Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice) Check out patients (collect payments, make next appointment) Handle questions and provide information to walk-in patients. Maintain comm-log up to date with all necessary patient/parent communication information. Review the daily schedule of the clinic for any changes. Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule. Review for Bonding approvals Check if all bondings are Approved and Active with insurance (the day before & day of the appointment). Understand cancellation policy and reiterate it to patients. Print end of the day reports. Maintain office/reception area cleanliness. Check and reply to all office emails Check collected payments against the report and check all credit card transactions. Call patients with outstanding balances In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing events Cash handling Other tasks as assigned

Requirements:

High school degree or GED equivalent 3 years of customer service experience 2 years of patient service experience Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) Excellent problem solving and de-escalation skills. Excellent written and verbal communication skills Bilingual

• Spanish Working Hours/ Location/Pay:

  Monday
• Wednesday 8:45am
• 5:00pm Thursday
• Friday 6.45am
• 3:00pm 2 Saturdays per month 5778 S 108th St , Hales Corners, WI 53130 Travel availability to Menomonee Falls and Mount Pleasant Rate of pay
• $19•$24 Benefits (for our full-time employees) Paid Patient Service Representative Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Medical, Dental, Vision, and Life Insurance Short-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Paid Time Off Identity Theft Protection•LifeLock MetLaw Pet Insurance Free and discounted Orthodontic Treatment Monthly Bonuses