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Kavatender / Bartender Neo Coffee and Kava Plantation, FL Job Details Part-time | Full-time From $12 an hour 2 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Customer communication Teamwork Café experience Customer service Barista experience Coffee shop experience Full Job Description Kavatender / Botanical Beverage Specialist Neo Coffee & Kava Overview Neo Coffee & Kava is growing, and we're excited to welcome new members to our team! We're a unique café fusion kava bar offering specialty botanical beverages, premium coffee, delicious food, and a welcoming social atmosphere. Our goal is to create a space where guests can relax, connect, and enjoy a memorable experience. We're looking for motivated, dependable, hardworking, and personable individuals who genuinely enjoy hospitality, take pride in their work, and are excited to learn about the world of botanical beverages. As a Kavatender, you'll do more than prepare and serve drinks. You'll help educate customers about our products, introduce newcomers to kava and other botanicals, and promote responsible, informed consumption. Our team is built on mutual respect, teamwork, accountability, and a strong work ethic. We're seeking individuals who bring a positive attitude, pay close attention to detail, and take initiative without being constantly directed. This is an excellent opportunity for someone interested in botanical beverages, hospitality, and becoming part of a growing business with a supportive team. Responsibilities Botanical Beverage Preparation & Customer Education Prepare and serve kava, Mitragyna speciosa, botanical teas, extracts, mocktails, and other non-alcoholic specialty beverages according to established recipes and portion standards. Develop a strong understanding of our botanical products, including their ingredients, potential effects, risks, precautions, and appropriate serving guidelines. Educate customers about our products using accurate, responsible, and easy-to-understand information. Assist first-time customers in understanding their beverage options, including differences between products and important safety considerations. Clearly communicate relevant product warnings, precautions, and company policies before serving botanical beverages. Follow established serving procedures and never encourage excessive consumption or make unsupported medical or health claims. Maintain consistency in drink preparation, presentation, measurements, and ingredient handling. Responsible Service & Company Safety Consistently verify customer identification and age eligibility in accordance with applicable laws and company policies. Follow all company procedures regarding age-restricted products and responsible botanical beverage service. Refuse sales when customers cannot provide acceptable identification or do not meet applicable age requirements. Recognize situations involving potentially impaired customers and follow company procedures for declining service or escalating concerns to management. Take customer safety seriously and understand the importance of protecting both our guests and the business. Stay informed about product updates, safety guidelines, and company policies. Report customer concerns, unusual incidents, or potential safety issues to management promptly. Customer Service & Hospitality Provide friendly, attentive, and professional customer service to every guest. Build positive relationships with regular customers while making newcomers feel comfortable and welcome. Create an enjoyable social atmosphere while maintaining professional boundaries. Answer customer questions patiently and accurately, especially when introducing guests to unfamiliar botanical products. Handle customer concerns calmly and professionally, seeking management assistance when necessary. Help maintain the welcoming, respectful, and positive environment that makes Neo Coffee & Kava special. Daily Operations & Cleanliness Accurately take orders, operate the POS system, and handle cash and electronic transactions responsibly. Maintain exceptional cleanliness throughout the bar, including counters, equipment, sinks, seating areas, and restrooms. Follow proper sanitation procedures, food safety standards, and established cleaning checklists. Monitor inventory, restock ingredients and supplies, and properly label and store prepared products. Take initiative during slower periods by cleaning, organizing, restocking, and preparing for upcoming service. Keep up with dishes and maintain a clean, sanitary, and organized workstation throughout the shift. Complete assigned opening, closing, and shift responsibilities thoroughly. Work collaboratively with coworkers to ensure smooth operations during busy periods. Follow management instructions, accept constructive feedback professionally, and actively work toward improvement. Arrive on time, prepared to work, and ready to contribute to the team. Requirements & Qualifications Previous kavatending, bartending, barista, or hospitality experience is strongly preferred. Previous knowledge of kava, Mitragyna speciosa, and botanical beverages is a plus, but a genuine willingness to learn is essential. We're especially interested in candidates who demonstrate the following qualities:

Strong Work Ethic:

You take pride in working hard, staying productive, and completing tasks thoroughly. Attention to

Detail:

You understand that precise measurements, accurate product information, identification checks, and consistent service standards are essential.

Positive, Professional Attitude:

You treat customers, coworkers, and management with kindness and respect, even during stressful situations. Willingness to

Learn:

You're genuinely interested in understanding kava, Mitragyna speciosa, and other botanical products, including their potential effects, risks, and responsible use.

Reliability:

You arrive on time, communicate responsibly, and understand the importance of being someone your team can count on.

Initiative:

You recognize what needs to be done and take action without waiting to be asked.

Accountability:

You take responsibility for your work, follow company policies consistently, accept constructive feedback, and learn from mistakes.

Teamwork:

You're willing to help others, communicate effectively, and contribute to a supportive work environment.

Customer Awareness:

You recognize the importance of responsible service, customer education, and following established safety procedures.

Adaptability:

You can multitask, prioritize responsibilities, and maintain quality standards in a fast-paced social environment. Commitment to

Cleanliness:

You understand that maintaining a clean, sanitary, and organized workplace is an essential part of the job.

Additional Qualifications:

Previous experience in a kava bar, café, bar, or similar hospitality environment is preferred. Familiarity with POS systems and cash handling. Strong communication and interpersonal skills. Basic knowledge of food safety and proper food handling. Ability to follow written recipes, checklists, serving procedures, and company policies accurately. Ability and willingness to consistently enforce identification requirements and responsible-service policies. Willingness to complete product education and training. Ability to maintain professionalism and sound judgment when interacting with customers. Compensation & Growth Opportunities At Neo Coffee & Kava, we believe that dedication, consistency, and strong performance deserve recognition. As our business continues to grow and achieves sales milestones, employees may be considered for hourly wage increases based on individual job performance, reliability, and contributions to the team. We value employees who demonstrate initiative, maintain high standards, prioritize customer safety, and consistently contribute to the success of the business. Why Join Neo Coffee & Kava? Be part of a growing, locally operated café and kava bar. Work alongside a welcoming, supportive, and dedicated team. Enjoy a unique social environment where you can connect with customers and build lasting relationships. Gain valuable knowledge about kava, Mitragyna speciosa, botanical extracts, and specialty beverage preparation. Develop your skills in hospitality, customer education, and responsible beverage service. Have opportunities to grow professionally as the business expands. Work in an environment where hard work, teamwork, professionalism, and attention to detail are genuinely valued. 25% Employee Discount on ALL items sold at Neo Coffee & Kava. Who We're Looking For We're not just looking for someone to fill a position. We're looking for someone who genuinely wants to work, takes pride in doing things well, and understands the responsibility that comes with serving botanical beverages. Many of our guests are new to kava, Mitragyna speciosa, and other botanical products. We want our Kavatenders to be knowledgeable, approachable, and committed to helping customers make informed decisions. Our current team works hard to create an environment built on respect, professionalism, excellent service, and responsible hospitality. As we grow, we want to bring in people who share those values and are excited to contribute. If you're dependable, personable, detail-oriented, eager to learn, and ready to bring your best effort to every shift, we'd love to hear from you! Apply today and become part of the Neo Coffee & Kava team!

Pay:

From $12.00 per hour Expected hours: 15.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule Paid training

Work Location:

In person