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Hospitality
Bell Person / Baggage Attendant
Westlake Village, CA

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Hyatt Westlake

Bell Person

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Job Description

Bell Person Hyatt Westlake Westlake Village, CA Job Details Part-time 16 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Employee assistance program Vision insurance 401(k) matching Employee discount Life insurance Qualifications Customer communication Full Job Description The Bell Person enhances the guest experience by providing courteous, efficient, and personalized assistance during arrivals, departures, and throughout the stay. This role contributes directly to guest satisfaction and the overall impression of the hotel.
HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE
Escort incoming guests to their rooms and assist with luggage. Attend and actively participate in monthly front office meetings. Inspect guest rooms to ensure they are in order and adequately supplied. Explain room features, such as operation of radio, television, telephone, in-room movie system, etc. Provide information about hotel services, facilities, points of interest, and local attractions. Page guests in lobby, dining rooms, or other areas; deliver messages and run errands. Maintain the courtesy van, including washing, cleaning, and fueling. Raise, lower, and handle the American flag properly. Maintain the lobby and front areas in a clean and tidy manner, including ashtrays, trash, seating areas, doors, and floors. Maintain the front porte-cochere by removing trash, cleaning spills, shoveling snow, melting ice, and hosing sidewalks. Other duties as assigned.
KEY STRENGTHS FOR SUCCESS
Strong customer service and interpersonal skills. Attention to detail and pride in maintaining clean, orderly spaces. Physical stamina and ability to handle luggage and perform outdoor maintenance tasks. Professional and courteous demeanor at all times. Ability to multitask and respond promptly to guest requests.
PROFESSIONAL EXPERIENCE
Experience in hospitality, guest services, or related customer-facing roles is preferred but not required.
ACADEMIC BACKGROUND
High School Diploma or equivalent. Benefits Medical, dental, and vision (HSA available) Company-paid disability & life insurance Employee Assistance Program Supplemental benefits 401(k) with match Employee discounts Paid vacation & sick time

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Health and Wellness Programs