Find & Apply For Bell Person / Baggage Attendant Jobs in Ocean City, Maryland

Title:

Bellman Location:

On Site FLSA:

Non-Exempt Status:

Part-Time, Variable Schedule:

Variable, 0-3 days per week (Friday - Sunday required)

Pay Range:

$7.00 + tips (In-season), $12.00 + tips (Offseason)

Reports To:

Bellman Supervisor, Front Office Director Job Summary:

Are you someone who is looking for a little extra pocket cash? The Princess Royale Oceanfront Resort is seeking a part-time Bellman willing to work a variable, part-time schedule year-round. As a bellman, you will be an integral part of the hotel's guest services team, providing exceptional hospitality and customer service. With core skills in customer service, front desk operations, and hotel experience, you will greet and assist guests, handle luggage, and ensure a smooth check-in/check-out process. Your premium skills in hospitality management and multilingual abilities will enhance the overall guest experience, while your relevant skills in guest relations and familiarity with multi-line phone systems will help you excel in this role. Join our team and be a key contributor to creating a welcoming and memorable stay for our guests.

Responsibilities:

Greet guests by name, being responsive and timely with correspondence and problem resolution, displaying a caring attitude Assist hotel guests with loading/unloading luggage, in lobbies, lanes, and parking garages Escort guests and their belongings to and from their designated accommodations Deliver luggage, messages, faxes, correspondences, and packages to hotel guests and to undertake various other requests to ensure their comfort. Provide guests with full-scope information regarding the hotel and its amenities, as well as information about the local area and current events Coordinate with front desk in arrival and departure information Develop a rapport with guests during their stay Willingness to assist other departments as needed

Other Duties:

This job description is not designed to be an exhaustive list of duties, responsibilities, and activities required of the candidate for this position. Required duties, responsibilities, and activities may change at any time with or without notice.

Education/Skills:

• 1+ years of customer-facing hospitality experience required
• Experience as a bellman, concierge or front desk attendant preferred
• Robust customer service abilities
• Strong knowledge of the local area, amenities, and events (Ocean City, Berlin, Fenwick Island, etc.).
• Ability to work weekends as needed
• Ability to stand for long periods of time.
• Ability to lift up to 50 lbs.
• Willingness to go above and beyond to meet guest needs and satisfaction
• Capable of working independently with minimal supervision.

Work Environment:

• Indoor/Outdoor, with long periods of standing, walking and lifting of items up to 50 lbs.
• Loading/Unloading
• Day Shift
• Night Shift
• 8 hour shifts
• Weekends and holidays
• Customer facing Equal Opportunity & Americans with Disabilities Act (ADA)

Statements:

The Princess Royale Oceanfront Resort is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, (including pregnancy and pregnancy related conditions), sexual orientation, or military status. Consistent with the Americans with Disabilities Act (ADA), it is policy to provide reasonable accommodation when requested by a qualified applicant, candidate, or employee with a disability, unless such accommodation would cause an undue hardship.

Job Type:

Part-time Pay:

$7.00 - $12.00 per hour Shift availability: Night Shift (Required) Day Shift (Required)

Work Location:

In person