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Busser / Banquet Worker / Cafeteria Attendant
Fairfield, CA

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Hilton Garden Inn Hotel

Banquet Captain

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Job Description

Banquet Captain Hilton Garden Inn Hotel - 3.5 Fairfield, CA Job Details Full-time $18 - $35 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Qualifications Customer communication Interpersonal skills Managing catering events Driver's License Computer hardware Food and beverage industry expertise Adaptability Business planning Hotel staff training Business operations Managing food service teams Hotel operations budget management Leadership Team motivation (leadership skill) General management Staff development Full Job Description Banquet Captain The Hilton Garden Inn, Fairfield CA Job Description Overview Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses. Responsibilities
  • Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen.
  • Train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend discipline and termination, as appropriate.
  • Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality.
  • Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product.
  • Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
  • Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department.
  • Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
  • Comply with attendance rules and be available to work on a regular basis.
About Us Few earn the chance to offer exceptional quality service due in part to the longevity of those who join our team. Associate's average over a decade of experience with The Hilton Garden Inn, Fairfield, rating us above our regional area in associate and guest satisfaction within Solano County, as a great place to work. Compensation ranks us as very competitive in the Fairfield market with a full scale of health & welfare benefits. Paid days off for vacation and sick time along with holiday pay is available. The 401(k) retirement plan has company based matching contributions. And being a well-known global brand allows you be part of one of the largest hotel company in the world with access to over 15 brands in total using our generous hotel discount program. At Hilton, discover a place where you are given a choice, not just to get up, but to rise. We value U.S. military experience and invite all qualified military candidates to apply. Job Requirements Qualifications
  • Experience required by position is from one to two full years of employment in a related position with this company or other organization(s).
  • Hotel experience preferred.
  • Requires a working knowledge of banquet/catering food and beverage services, policies or operations.
  • Knowledge of computer equipment.
  • Ability to compile facts and figures in accordance with established procedures.
  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player with or without reasonable accommodation.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to work effectively under time constraints and deadlines.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Type:
Full-time Pay:
$18.00 - $35.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance
License/Certification:
Driver's License (Preferred) Shift availability: Day Shift (Required) Night Shift (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Other Retirement and Savings