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Catering and Conference Services Administrative Assistant
Job Description
TradeWinds Island Resort seeks a detail-oriented Catering and Conference Services Administrative Assistant to support our busy beachfront events team. In this role, you'll manage calendars, draft proposals and Banquet Event Orders, coordinate meeting room and catering details, and serve as a central contact between clients and internal departments. You'll handle phones, emails, and event documentation, ensuring information is accurate and deadlines are met. Ideal candidates bring strong organization, hospitality professionalism, and a passion for delivering seamless, memorable group experiences in a fun, fast-paced resort setting. Responsibilities Provide administrative support to the Catering & Conference Services team, including scheduling, filing, and correspondence Assist with preparing event proposals, contracts, Banquet Event Orders (BEOs), and invoices Coordinate meeting room bookings, catering orders, and audiovisual requests for group events Serve as a liaison between sales, banquet, culinary, and front office teams to ensure event details are accurate Respond to client emails and calls, providing timely information and updates on event arrangements Maintain event databases, guest lists, and reports; update calendars and tracking documents Support on-site events with signage, materials preparation, and last-minute adjustments Process deposits, payments, and billing details accurately and in a timely manner Help maintain office supplies, menus, collateral, and digital files for catering and conference services Uphold resort service standards and contribute to a positive, guest-focused, team-oriented culture Required Skills Event coordination support Banquet Event Orders (BEO) preparation Hospitality or hotel operations Office administration Calendar and schedule management Customer service and client communication Data entry and database management Microsoft Office (Word, Excel, Outlook) Basic billing and invoicing Document and file management