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Hospitality
Busser / Banquet Worker / Cafeteria Attendant
Columbus, IN

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Fairfield Inn & Suites by Marriott

Breakfast Attendant

Entry-Level JobVerifiedNo experience needed
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Job Description

Scarlett Hotel Group Mission:
To create an amazing experience for our guests and fellow team members.
Position Summary:
Our breakfast attendants are responsible for restocking the food, keeping the breakfast area clean and connecting with the guests while they are enjoying breakfast.
Duties & Responsibilities:
The responsibility to our guests: Ensure the food is stocked, held at the correct temperature and displayed the right way. Keep a clean work space in the heart of the house as well as in the area visible by the guests Connect with the guests! Touch every table and have an emotional connection. Use the 5 & 10 rule when greeting our guests throughout the hotel with eye contact, a smile and a clear voice.
The responsibility to the team:
Live the mission by being a good will ambassador inside and outside of work Promote teamwork and an enjoyable work environment Complete you onboarding & training within 30 days which will include training on: Food prep Food setup by zone Coffee station Sanitation Breakfast breakdown Special project & railroad cleaning assignments Emergency procedure training How to be effective when handling difficult guest issues as they arise Use the
L.E.A.R.N.
method for handling guest issues Hours of hotel services, room locations & amenities Chemical Training and Blood borne Pathogen Training Proper lifting techniques Clear communication between shifts and with fellow team members and team leaders is a necessity for our fellow team members to be set up for success. Guest service issues or requests Cleanliness Maintenance Special occasions Participate in daily preshift Keep a clean and organized area Attend work on time as scheduled and adhere to attendance policy. Stock the breakfast area at the end of the shift so it the team member working the next day is set up for success. The responsibility to the hotel and yourself: Ensure the safety and security of our guest and team members at all times and report unsafe conditions and suspicious activity to hotel leadership Always practice energy conservation Report all lost and found inquiries to the Housekeeping Department Follow proper key control procedures. Utilize Service Recovery/Defect Tracking processes Use personal protective equipment when necessary (gloves, goggles, etc.) Follow proper moving and lifting procedures identified in Departmental Orientation Handbook. Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear. Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout shift. Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded room attendant cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day. Must be able to lift, carry or otherwise move up to 15 lbs. regularly. Wear uniform, including nametag at all times in accordance with the Standards of Appearance. Be able to work by yourself Adhere to the work rules set forth in the team member handbook. Perform other duties as assigned. Job Evaluations will be based on: Guest services impact & overall housekeeping scores Team unity, attitude & cooperation Quality of Work and delivering results Communication Attendance & dependability Judgment and problem solving skills Work planning & taking initiative The hotel work environment: The hotel business operates 24 / 7 / 265. There is no guaranteed shift or schedules. There may be times that you will need to move to different shifts or different work areas to accommodate our guests. This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice. This is the bare minimum list responsibilities and is not meant to be an all-inclusive list. There will be other reasonable responsibilities that you will be assigned to do as requested by your department leader.
Job Type:
Full-time Pay:
From $15.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid sick time Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Health Insurance
  • Dental Insurance