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Busser / Banquet Worker / Cafeteria Attendant
Holtsville, NY

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Holiday Inn Long Island/ISLIP Airport East

Banquet Captain

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Job Description

The newly renovated Holiday Inn is looking for a full-time Banquet Captain to oversee and coordinate banquet events, ensuring smooth operations and excellent guest experiences. The ideal candidate will be organized, dependable, customer-focused, and able to lead and coordinate banquet staff while assisting with event setup, service, and breakdown. Must have a flexible schedule that includes weekends, evenings, and holidays as needed. Full-time position. Set hourly pay rate. Tips when working events.
HEAVY LIFTING REQUIRED. VALID DRIVER'S LICENSE REQUIRED. CLEAN DRIVING RECORD FOR THE LAST 3 YEARS REQUIRED.
Primary Job Duties and Responsibilities:
Oversee and coordinate banquet event operations from setup through breakdown. Organize, schedule, and coordinate banquet staff assignments based on event needs. Set up banquet rooms according to event specifications, including tables, chairs, linens, glassware, serviceware, decorations, and other necessary equipment. Ensure all event spaces are properly organized, clean, and ready before, during, and after events. Break down and reset banquet rooms after events in accordance with the required specifications. Serve as the main point of contact for customers during events, addressing requests, answering questions, and resolving issues professionally. Review event details, schedules, and customer requirements to ensure all arrangements are completed correctly. Communicate event plans and expectations to banquet staff to ensure smooth and efficient service. Pick up orders and supplies from vendors as needed, using a valid driver's license and reliable driving practices. Assist with ordering supplies, monitoring inventory, and maintaining appropriate stock levels. Keep event spaces, storage areas, and banquet equipment clean, organized, and properly maintained. Perform cleaning tasks such as vacuuming, sweeping, mopping, and general event-space cleanup. Perform other related duties as assigned.
Other Duties:
Assist with serving food and beverages during banquet functions to ensure a positive guest experience. Help run dishes, clear tables, remove used glassware and serviceware, and maintain clean dining and service areas. Monitor food and beverage service to ensure timely and consistent delivery throughout the event. Replenish beverages and supplies as needed and check with guests to ensure their satisfaction. Attend pre-event meetings to review event details, schedules, staffing assignments, and customer expectations. Review events after completion to identify areas for improvement and ensure customer satisfaction. Coordinate with management, kitchen staff, vendors, and other hotel departments to ensure successful event execution. Assist with receiving, organizing, and storing deliveries and supplies. Ensure banquet staff follow proper service standards, cleanliness procedures, and hotel policies. Respond to unexpected event needs and resolve problems efficiently and professionally. Maintain a professional appearance and provide courteous, friendly service to all guests and customers.
Qualifications:
Previous hospitality, banquet, catering, or event coordination experience preferred. Previous supervisory or team leadership experience preferred. Must possess a valid driver's license and maintain a clean driving record for the past three (3) years. Must be available to work a full-time schedule, including weekends, evenings, and holidays as needed. Strong organizational, communication, scheduling, and time-management skills. Ability to coordinate staff and manage multiple tasks in a fast-paced environment. Must be professional, dependable, detail-oriented, and customer-service focused. Must be willing to work cordially with other team members and assist co-workers as needed. Must have a basic understanding of food and beverage service, guest relations, banquet setup, and hospitality service standards. Must be comfortable communicating directly with customers and handling event-related questions or concerns. Must be able to lift up to 75 lbs and move heavy tables, chairs, equipment, and event supplies. Must be comfortable with frequent standing, walking, bending, moving, lifting, and carrying. Must be able to assist with food service, dish running, cleaning, setup, and breakdown as required.
Physical Requirements:
This position involves frequent standing, walking, bending, moving, and heavy lifting. The Banquet Captain must be able to set up and break down event spaces, move heavy furniture and equipment, organize supplies, and assist with banquet service throughout each event.
Pay:
$17.00 - $25.00 per hour
Benefits:
401(k) Employee discount Flexible schedule Health insurance Paid time off Paid training Application Question(s): Do you have flexible schedule that allows you to work mornings, days, late evenings and weekends/Holidays when needed? Do you have a valid Driver's license and clean driving record for last 3 years? Are you able to lift up to 75 pounds?
Shift availability:
Day Shift (Required) Night Shift (Required) Ability to
Commute:
Holtsville, NY 11742 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance